Anna Farr

Experience

• 

  State Farm

  May 2016 - Aug 2022

  Customer Relations Specialist

  -Resolved the billing, claims, and coverage concerns of 80 clients per day-Maintained a policy lapse ratio below 13% by contacting clients about past due bills and resolving billing concerns-Marketed, quoted, and bound policies for existing customers-Distributed and processed administrative documents-Reconciled office bank account

• 

  The University of South Carolina Press

  Jan 2020 - May 2020

  Acquisitions Intern

  -Read and reported on book proposals-Researched and identified potential authors-Researched and identified potential peer reviewers-Compiled and updated metadata-Reviewed text and image permissions-Prepared manuscripts for transmittal to editorial department-Proofread books and other documents-Assisted with administrative tasks

• 

  The University of South Carolina Press

  Jul 2022 - Aug 2022

  Marketing and Acquisitions Assistant

  -Prepared press releases and reviewed copy mailing lists-Prepared manuscripts for transmittal to editorial department and peer review-Communicated with scholars to obtain publicity reviews for publications-Communicated with authors to identify errata in books before their conversion to eBooks

• 

  Oxford University Press

  Aug 2022 - now

  Literature, Linguistics, Classics Editorial Assistant for the Oxford Research Encyclopedias:-Performed first-pass edits on manuscripts-Reviewed and approved copyedited manuscripts-Edited XML files and metadata to prepare articles for content delivery-Reviewed articles in staging and approved them for publication-Arranged and processed honoraria for authors, reviewers, and editors-Prepared and transmitted editor contracts

  • Project Editor

    Aug 2023 - now

  • Editorial Assistant

    Aug 2022 - Aug 2023