Shivay Saldi

Experience

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  YADAVINDRA PUBLIC SCHOOL, PATIALA

  Apr 2018 - Mar 2019

  Captain Lawn Tennis Team

  1. Led team practices, drills, and conditioning sessions, ensuring that players were prepared physically and mentally for competitive matches.2. Effectively communicated with team members, coaches, and organizers to ensure smooth logistics, such as scheduling practices, matches, and transportation arrangements.3. Demonstrated excellent sportsmanship and integrity during matches, adhering to the rules and regulations of the game and displaying respect towards opponents and officials.

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  Saldi Rajiv, And Associates

  Jun 2021 - Jul 2022

  Front Desk Associate

  a) Collaborated with team members to identify and eliminate bottlenecks in daily operations, optimizing overall efficiency.b) Conducted regular review of operational procedures, recommending and implementing changes to enhance overall effectiveness.c) Supervised and trained front desk staff on operational protocols, ensuring a cohesive and well-coordinated team.d) Generated and analyzed reports on key operational metrics, providing insights for continuous improvement.

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  Toronto Metropolitan University International College

  Jan 2023 - Jul 2023

  Peer Educator

  1. Conducted one-on-one mentoring sessions with peers, offering guidance and support in areas such as academic success, stress management, healthy relationships, and conflict resolution.2. Received recognition and appreciation from peers, faculty, and program coordinators for dedication, professionalism, and the positive impact made on the lives of fellow students. 3. Demonstrated strong communication skills by effectively delivering presentations and facilitating group discussions on sensitive topics, fostering a safe and inclusive learning environment.4. Developed and implemented engaging educational workshops and programs to promote awareness, skill-building, and personal growth among peers. Show less

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  Farm Boy Inc.

  Feb 2023 - Apr 2023

  Customer Service Representative

  1. Utilized active listening skills to understand customer needs and concerns, and effectively communicated solutions and options in a clear and concise manner.2. Demonstrated strong product knowledge and familiarity with company policies to provide accurate and efficient assistance to customers, resulting in reduced call handling times.3.Participated in ongoing training and professional development programs to enhance product knowledge, customer service skills, and stay updated on industry trends and best practices Show less

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  Navitas

  Jul 2023 - now

  Exam Invigilator
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  Oppizi

  Sept 2023 - Nov 2024

  Brand Ambassador

  a) Achieved consistently high conversion rates from first-time users, contributing to increased brand awareness and customer acquisition.b) Maintained a track record of top performance among fellow brand ambassadors, recognized for delivering outstanding results.c) Adapted promotional approaches and materials based on data-driven insights, optimizing flyer distribution for maximum impact.d) Implemented creative marketing strategies to capture the interest of diverse demographics and generate brand loyalty. Show less