Alexandra Oggero

Experience

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  Hershey Entertainment & Resorts

  May 2013 - Aug 2014

  Front Desk Attendant at The Hotel Hershey

  -Excelled in customer service skills at 4-Star, 4- Diamond Resort-Developed skills in leadership, organization, telephone and communication skills

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  Altec

  Jan 2015 - Jul 2015

  Quality Engineer Co-op

  Led Rapid Continuous Improvement (RCI) team of 3 members -Defects per Unit Reduction Event -Participated on 3 RCI events -Defect per Unit Reduction Event -Warranty (leaks) Focus Event -Project Run Focus (Level Load) EventOther Responsibilities-Presented results to 50+ associates; including top management-Created automated system for Defects per Unit categorization-Created calculator for stability testing-Created work instructions for testing-Updated facility wide control plans-Updated facility wide process audits-Led weekly communication meeting of 15+ associates; including supervisors and engineers-Audited parts and trucks per quality standards-Trained associates on new processes within their areas Show less

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  Wake Forest Baptist Health

  May 2016 - Aug 2016

  Surgical Servies Engineering Intern

  -Supported projects including surgical cost per case reduction, case duration and scheduling, orthopedic surgery room turnover improvement, Press Ganey patient satisfaction, sterile process department improvement and Action OI hospital benchmarking.-Co-led a cost per case project which is a key part of the strategy to negate supply and implant cost inflation, which is currently $1.4 million annually. -Created an interactive tool in Tableau for surgeons to use in order to drive visibility of real surgical costs to the organization.-Analyzed case duration data to understand variability in surgical case length and determine the best way to schedule cases to lead to increased surgery room utilization.-Co-led orthopedic surgery room team to improve turnaround time for the operating room. Supported the patient satisfaction team that worked to raise overall Press Ganey patient satisfaction scores from 90.7 to 94.3 by Developed a method to merge two extensive data sets of actual wait times and reported scores for wait times Show less

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  Accenture Federal Services

  Aug 2017 - now

  Experienced Project Delivery Lead with a strong track record in driving global analytics, mobile applications, and AI strategy across enterprise-level teams. I lead cross-functional agile teams of 25+ professionals to deliver impactful solutions by optimizing supply chain and operations data for over 10,000 users in 173 countries. I have spearheaded cloud transitions from on-premises solutions to AzureAI, and shifting teams from waterfall delivery to agile, resulting in improved delivery output, transparency, and quality.Additionally, I lead data and AI strategy, advising clients on technology implementation, data governance, and advanced business insights. I guide clients through the phases of data maturity and have led AI proof of concept development, integrating custom AzureAI solutions to inform internal pricing and implementation strategies. My work has directly contributed to business growth, enabling clients to unlock value from their data and drive strategic initiatives forward.With a strong focus on financial and personnel management, I am responsible for the planning, prioritization, and allocation of resources, ensuring alignment with organizational goals and budget constraints. Additionally, I manage relationships with technology vendors and subcontractors to drive operational efficiency and cost management. Beyond my core responsibilities, I am involved in company growth initiatives, serving as the Virginia Tech Engineering Recruiting Lead and as the Inclusion & Diversity Lead for the company’s monthly newsletter, advocating for a more inclusive workplace culture. Show less • Manage a global enterprise level data analytics program focused on supply chain and operations by mining, aggregating, transforming, and analyzing billions of data points collected from disparate systems• Led cross-functional teams of 20+ data scientists, admins, developers, UX/UI specialists, and business analysts in creating a variety of outputs including: enterprise level business intelligence dashboards, targeted data investigation presented as rapid-developed dashboards (POCs), predictive AI models, fraud detection and prevention models, and embedded analytics.• Drove the transition from waterfall to SAFe agile delivery by reorganizing the team structure and development cycle across 5 analytics workstreams consisting of 20+ team members and four client portfolios• Co-created the analytics vision and technology roadmap with senior executives informing investment decisions, policy changes, and process optimization efforts• Orchestrated an analytics transformation for multiple projects, turning analytics skeptical clients into champions for her team directly leading to new sales and on contract growth of over $1 million in 2022• Developed creative solutions utilizing in house technologies while accounting for her clients customized needs and system intricacies leading to higher customer satisfaction and adoption• Facilitated the deliberative planning, prioritizing, and allocating of resources (financial and personnel) to align with and support both the organization's data analytics vision and technology roadmap• Managed executive level relationships through the software delivery lifecycle including data discovery, requirements gathering, design, user acceptance training and final presentations and delivery Show less • Lead and manage business intelligence & analytics teams to deliver solutions to multiple stakeholders, including project management, maintaining client relationships, managing resource requirements, and expansion of business opportunities• Provide thought leadership to drive improvements and uncover areas of opportunity for business operations • Supervise mentor and train junior resources in data visualization tips and best practices • Designed user-centered dashboards to support key business decisions to stakeholders in leadership • Develop and implement data quality controls and processes to ensure accuracy of deliverables • Communicate results and recommendations from data analyses to guide strategic business decisions • Collaborate with internal teams and led analysis efforts to support new business opportunities • Prepare funding proposals and worked with stakeholders to prioritize future initiatives• Coordinate team efforts for system enhancements, delegating tasks, and providing feedback on completed work Show less

  • Senior Manager - Data, Analytics & Management Consulting

    Dec 2024 - now

  • Analytics Manager

    Jun 2022 - Dec 2024

  • Analytics Associate Manager

    Jun 2021 - May 2022

  • Analytics Management Consultant

    Jun 2020 - May 2021

  • Analytics Senior Analyst

    Dec 2019 - May 2020

  • Analytics Analyst

    Aug 2017 - Nov 2019