CHARLES RICHARDS

Experience

• 

  PARAGON INDUSTRIES, INC.

  Apr 2011 - May 2015

  INDUSTRIAL RECEIVING/WAREHOUSE SUPERVISOR

  Expedited all incoming parts, supplies, and materials through all departments. Maintained replenishment levels to ensure all materials were available through constant communication with purchasing department and department leads.•Improved inventory statistics and implemented a more accurate database for efficient product flow.

• 

  The Coca-Cola Company

  Aug 2016 - Sept 2017

  Customer Scheduling Specialist

  I assisted in the work flow of 50 service technicians in the Houston area with Servigistics software to ensure customer satisfaction, scheduling of shifts, resolutions of escalations, reduction of completion times by rerouting and prioritizing,Communicated with all part specialists, field service supervisors and other management to ensure productivity flow and customer satisfaction. I was hired as a permanent employee 11-06-2016.

• 

  John Christner Trucking, LLC

  Sept 2017 - Apr 2024

  Driver Manager/Dispatcher

  As a Driver Manager of 53 OTR drivers, I monitored and ensured on time deliveries and pickups, scheduled home time, relayed loads, minimized the “sitting” times and maintained driver miles, communicated all hours of service, breakdowns, rerouting, disciplinary actions, personal time off, company objectives, complaints and terminations.

• 

  Myself

  May 2024 - now

  Self Employed

  I perform mechanical repairs for automobiles, small engine repairs and handyman services.