Billy Robertson

Experience

• 

  CHESS WO

  Jul 2019 - Jan 2021

  CHEES Wedding Organizer
• 

  BINUS University

  Jul 2019 - Feb 2021

  • Promotion Team

    Feb 2020 - Feb 2021

  • Freshmen Leader & Freshmen Partner Binusian 2023

    Jan 2019 - Jan 2020

  • Education Counselor of Binus University

    Jul 2019 - Feb 2020
• 

  PT. KATAMATA

  Feb 2021 - Jan 2021

  IS Consultant

  • Analyze current business processes and propose more efficient workflow by implementing technology/software/apps that are thought to be effective in achieving that goal• Create automation system for document workflow • Create BRD, design system flow diagram, UML, user manual, training user

• 

  Boga Group

  Apr 2023 - Jan 2024

  IT Business & System Analyst

  ● Gathering and Analyzing user requirements by discussing, creating Flows and mock-ups according to user needs.● Discuss and coordinate with the Programmer about the program or feature to be made.● Prepares and Manage timeline project, test scenario, testing the System and other supporting documents.● Perform UAT (User Acceptance Testing) on the intended end user.● Troubleshooting on reported issues from enterprise systems including ERP● Handling CRM application for customer loyalty member Boga App● Collaborate with marketing to Improve feature in Boga App to increase customer satisfaction and acceptance.● responsible for handling problems and finding solutions in the Boga App Lihat lebih sedikit