Michal Juras

Experience

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  TRAMPS NIGHT CLUB LIMITED

  Nov 2016 - Jan 2019

  As a loyal employee, I was promoted to the venue supervisor where I oversaw night trading and events at said venue. In addition to my previous duties, I was also responsible for the proper training of all employees and motivating their performance improvement with regards to upselling. My further duties:• Responsibility of operating venue and ensuring that all required standards are met• Reporting to management about any issues • Take beverage orders from guests• Handling cash/card transactions• Sanitizing bar tools and keeping overall tidiness• Arrange bottles, merchandise and glasses to make a smart display

  • Venue Supervisor

    Mar 2018 - Jan 2019

  • Bartender

    Nov 2016 - Mar 2018
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  HDANYWHERE™

  Mar 2017 - Jun 2017

  Data Entry Clerk

  My time at HDANYWHERE was very helpful in terms of experiencing a real business environment and the early stage of my studies. Also, with my role, I was an active part of team that was improving customer experience with products that HDA offers and I'm grateful for this given experience. My job duties were:• Integral to the creation and quality assurance of control data which enables uControl app to control devices like Apple TV, Sky HD and all TVs and displays around the world.• Quality assurance software development and deployment• Software testing and bug reporting• Data entry and validation Show less

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  Co-op

  Jan 2019 - Jun 2019

  Customer Service Team Leader

  As Team Leader of the Co-op branch, I was responsible for employees on shift with regards on maintained duties and standard of service. My main tasks were:• Being a positive role model to the team • Helping train colleagues • Making sure that the store is safe and secure, performing daily routine checks• Preparing, presenting and handling all store products (including packaged meat and age-restricted items) • Making sure the shop always looks its best by keeping it clean and tidy Show less

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  Amazon

  Aug 2020 - Feb 2021

  Area Manager

  My position at Amazon fulfillment center PRG2 was Dock Area Manager, and as such I was responsible for the team that made the first point of contact with every product that was coming into our building. My responsibilities did include:• Management and ownership of one of the departments in the inbound process of the fulfillment center• Leading and developing a team of 50 process employees• Establishing a safe working environment and managing potential risks• Labor capacity planning and analyzing performance metrics• Communicating with rest of the departments to ensure steady workflow• Managed to improve employee feedback metric by 10% in the span of 2 months (Connections feedback system, Amazon)• Asset management for Fulfillment center Show less

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  Taikun

  Mar 2021 - now

  As Sales Operations Manager at Taikun.cloud, I scale our revenue processes and help optimize how we run sales day-to-day.I fully own our sales tooling stack — HubSpot CRM, Apollo, LinkedIn Sales Navigator — and manage the design of sales processes from lead to closed-won. I support a team of 3 BDRs and 2 Sales Leaders, focusing on pipeline management, process optimization, and sales enablement.Build and maintain automated pipeline and sales performance reports that are now used by our CEO and investors for strategic decision-making. Introduced auto-enrichment workflows between HubSpot and Apollo to improve data quality and save manual work for the sales team.Work closely with Legal to simplify contract processes, reducing deal friction and accelerating time-to-close, and run tooling and process onboarding for new sales hires.Recently contributed to the redesign of sales compensation models and ongoing improvements to reporting and forecasting — all aimed at driving predictable revenue growth. Show less As Product Marketing Manager at Taikun.cloud, I worked to better align our product with market needs and grow our user base through content, SEO, and brand positioning.I developed and executed an SEO and content strategy that led to a 90% year-over-year increase in website impressions and a 125% boost in clicks. I used tools such as WordPress, Google Analytics, Google Search Console, SEMrush, Figma, and Adobe Creative Suite to guide and improve our online presence.I collaborated closely with Customer Success and Development teams to align product messaging with customer feedback and market trends, to ensure that our content and positioning connected with both existing users and potential clients. Visual storytelling and consistent branding were key to how we presented our multi-cloud Kubernetes platform.I also managed our presence at major industry events, including KubeCon EU 2025 and MWC Barcelona, handling booth design, messaging, and on-site engagement as part of our go-to-market efforts. Show less While my title was Customer Success Manager, my role quickly expanded beyond customer support to include product alignment, marketing, and visual strategy — reflecting the flexibility and fast-paced environment of an early-stage startup.I led the overhaul of our company website (both content and visuals) to prepare for our public SaaS launch, and managed ongoing updates to website content and SEO, as well as social media presence. I was also responsible for maintaining the visual consistency of the brand across digital channels.In parallel, I worked directly with current and prospective customers — helping align product features with their needs and ensuring smooth onboarding and adoption. I also provided basic technical support where needed, acting as a key point of contact between our customers and product team. Show less

  • Sales Operations Manager

    Jan 2025 - now

  • Product Marketing Manager

    Feb 2024 - Jan 2025

  • Customer Success Manager

    Mar 2021 - Mar 2024
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  INvrt Sneakers

  Aug 2021 - now

  Entrepreneur

  Alongside my full-time roles, I built and continue to run INvrt Sneakers — an e-commerce business focused on the sneaker resale market. Since launch, I’ve generated over $2M USD in revenue by identifying market trends, optimizing inventory, and applying effective pricing and sales strategies.To stay competitive in a fast-moving market, I conduct ongoing analysis of customer preferences and market trends to guide purchasing and pricing decisions. Managing inventory, cash flow, and supplier relationships has strengthened my operational and financial management skills.Running this business has also sharpened my adaptability and decision-making under uncertainty — skills that translate directly into my corporate roles. It’s given me hands-on experience with growth strategy, profitability management, and market analysis in a highly dynamic environment. Show less