Jeremy Ananto

Experience

• 

  SURYA SATRYA TIMUR, PT

  Jul 2018 - Aug 2018

  Summer Intern
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  Gojek

  Jul 2019 - Aug 2019

  Summer Intern | BI DRONE

  - Used Google BigQuery to query required data- Publish reports of individual projects- Used RStudio to manipulate/visualize raw data

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  UPS

  Sept 2019 - Feb 2020

  Retail Sales Manager
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  Blink IT Solutions

  Sept 2021 - Jul 2022

  Business Analyst

  - Highlighted discrepancies between AutoTask and N-Central, resulting in an 10% increase in efficiency.- Strategized an effective marketing campaign with CEO & Head of Operations, resulting in a 14% increase in company growth in 7 months.- Performed daily assessments on ticket status, removing up to 5 redundancies regularly.- Generated reports on in-house reporting software to create monthly customer reports, including relevant ticket and SLA information.Accelerated internal workflow through auditing the Operations department, providing solutions to improve efficiency. Show less

• 

  Brankas

  Jan 2023 - Jun 2024

  Product Manager

  - Led consumer product growth and retention strategies: Spearheaded initiatives to enhance DAU and user retention by identifying key requirements and designing impactful features.- Conducted thorough analysis of product data to identify areas for improvement, set optimization goals, and developed iteration plans that boosted new user conversion rates by 15%.- Worked closely with marketing, operations, and technology teams to ensure seamless implementation of product strategies, leading to a 20% increase in user engagement.- Continuously evaluated product performance through A/B testing and data analysis, resulting in a 10% improvement in overall user experience.- Researched industry trends and competitor activities, proposing innovative product solutions that aligned with the latest AI advancements.- Demonstrated a deep understanding of user experience, addressing user pain points and developing solutions that enhanced satisfaction. Show less