Devendra Singh

Devendra Singh

Desktop Support Engineer

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location of Devendra SinghMumbai, Maharashtra, India

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  • Timeline

  • About me

    IT Support Specialist

  • Education

    • A E Kalshekar college

      -
      Bachelor of Commerce - BCom commerce
    • Shivaji vidya mandir high school

      -
      10th Hindi medium
    • Vidya Varidhi Junior college

      -
      12th Commerce
  • Experience

    • Team Computers

      Apr 2016 - Mar 2019
      Desktop Support Engineer
    • NIIT Limited

      Mar 2019 - Aug 2019
      Studio network Engineer
    • Nearby Technologies Private Limited

      Aug 2019 - Nov 2020
      System Administrator

      Diagnose and correct computer systems issues, Configure and troubleshoot software and hardware enhancements,application deployments and infrastructure up-grades Working on Zabbix Server monitoring toolManaging Assets inventory web portal and offline sheetWork on Active Directory console for new user creation and termination and user password reset, user account unlocks and give network folder access and Group Access.Work on ESET antivirus web console for allow and block any web URL and USB accessProviding Server access to deployment team through Remote SupportCoordinating with Support team like Lenovo, HP and etc.Email ID creation and deletion from G-SuiteMACBOOK OS installation and application configurations and Troubleshooting Show less

    • SCA IT INFRASTRUCTURE PRIVATE LIMITED

      Jan 2021 - Jan 2023
      System Network Administrator

      Support India and Germany Coordinating with Germany IT Team.Supports over 200 Desktop, Laptop & Thin Client including brand like Lenovo, HP etc. Solving issues of senior users like MD’s, VP & CFO’s over phone also in personal.Providing Support to OS like Win10 and MAC OS.Providing Support to Thin client/VM Ware Clients, Desktop, Laptop user.Assigning and handling the Forti Client VPN.Installing & configuration of MDM in iPhone.Solving O365 Mail Clients Problem like MS Outlook / Web Mail (End User Support)Configuring Mails in Android and iPhone.Installing and troubleshooting in Network Printer.Installation & configuration of software’s like Office 365, VPN applications, and Symantec Antivirus, Cortex, AD etc. Providing Remote support to users by using ANY DESK, Team Viewer, and MSTSC.Handling hub room and network setup.Reviewing the call tickets and updating the same.Providing support to user for Video conference.Worked as support desk person in covid - 19 pandemic Show less

    • MBH Architects

      Jan 2023 - now
      IT Support Specialist
  • Licenses & Certifications