Sylvia Nyokabi

Sylvia Nyokabi

Relationship Officer

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location of Sylvia NyokabiNairobi County, Kenya

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  • Timeline

  • About me

    Area Sales manager| New Business + Account Management | Drives country Growth + Turnaround

  • Education

    • Kahuhia Girls' High School

      2010 - 2013
      High School Diploma O-Levels A-

      Activities and Societies: Volleyball, Badminton and Table Tennis.

    • Maseno University

      2014 - 2018
      Bachelor's Degree Pharmaceutical Sciences Second Class Upper

      Activities and Societies: Volleyball, Badminton and Table Tennis.

  • Experience

    • Equity Bank Limited

      Feb 2014 - Sept 2014
      Relationship Officer

      • Create and enforce plans that will help meet the needs of customers• Build long-term relationships with clients and customers• Work quickly to address and resolve customer issues• Notify the sales team of new sales and cross-selling opportunities• Become familiar with the competition to stay ahead of them• Encourage high-sales and good customer service practices• Create strategies and work with clients to boost their brand• Help promote and maintain a positive company image• Open loan accounts and grow the loan book Show less

    • Equity Bank Limited

      Jan 2015 - Apr 2015
      Relationship Officer

      • Create and enforce plans that will help meet the needs of customers• Build long-term relationships with clients and customers• Work quickly to address and resolve customer issues• Notify the sales team of new sales and cross-selling opportunities• Become familiar with the competition to stay ahead of them• Encourage high-sales and good customer service practices• Create strategies and work with clients to boost their brand• Help promote and maintain a positive company image• Open loan accounts and grow the loan book Show less

    • Equity Bank Limited

      May 2016 - Aug 2016
      Relationship Officer

      • Create and enforce plans that will help meet the needs of customers• Build long-term relationships with clients and customers• Work quickly to address and resolve customer issues• Notify the sales team of new sales and cross-selling opportunities• Become familiar with the competition to stay ahead of them• Encourage high-sales and good customer service practices• Create strategies and work with clients to boost their brand• Help promote and maintain a positive company image• Open loan accounts and grow the loan book Show less

    • Regal Pharmaceuticals

      May 2017 - Aug 2017
      Pharmaceutical Science Intern
    • Equity Bank Limited

      Nov 2018 - Sept 2019
      Relationship Manager

      • Create and enforce plans that will help meet the needs of customers• Build long-term relationships with clients and customers• Work quickly to address and resolve customer issues• Notify the sales team of new sales and cross-selling opportunities• Become familiar with the competition to stay ahead of them• Encourage high-sales and good customer service practices• Create strategies and work with clients to boost their brand• Help promote and maintain a positive company image• Open loan accounts and grow the loan book Show less

    • Cipla South Africa

      Sept 2019 - now

      -Generate sales directly through distribution patners while supporting the company sales plan. - coordinate marketing efforts with field segment managers and marketing team including new product launches, trade activities and other sales and marketing activities.- Track and achieve sales target for my sales team. - Analyse sales data and market trends to identify opportunities for growth .- Build and maintain strong relationships with key customers and stakeholders.-People management. Show less - Assess clients needs and present suitable promoted products- Present product information and deliver product samples- Communicate with and persuade targeted doctors to prescribe our products utilizing effective selling skills and performing cost-benefit analysis- Attend sales meetings, conference calls, training sessions and symposium circuits- Keep detailed records of all contacts- Manage budgets for catering, outside speakers, conferences and hospitality- Work with sales team to develop strategies and implement brand strategies to ensure a consistent marketing message- Plan work schedules and weekly and monthly timetables with the area sales team or discuss future targets with the area sales manager Show less

      • Area Sales Manager

        Jun 2024 - now
      • Senior Medical Sales Representative

        Sept 2019 - May 2024
  • Licenses & Certifications

    • Pharmaceutical's Representative Permit

      Pharmacy and Poisons Board
      Jan 2023