Jenny Steeves

Experience

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  WeightWatchers

  Jul 2004 - Oct 2007

  • Managed tasks and timelines for up to fifty separate projects at one time • Interfaced with and managed relationships between business owners, marketing, IT, creative, legal, offshore, content and third party vendors• Created and maintained detailed project plans • Managed resource allocation and day-to-day tasks

  • Project Coordinator

    Jul 2006 - Oct 2007

  • Content Coordinator

    Jul 2004 - Oct 2006
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  Dentsu Webchutney

  Jan 2008 - Aug 2008

  Account Director

  At one of India’s leading interactive marketing agencies, I helped oversee marketing efforts for our Hewlett-Packard account.• Worked as primary client-facing member of the team• Collaborated with client to understand business needs and craft advertising and marketing strategies• Managed projects from conception to execution to delivery• Expanded client relationships and recruited business• Created and implemented processes to significantly increase efficiency

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  Pardada Pardadi Educational Society

  Aug 2008 - Mar 2009

  Senior Project Manager

  My role was to reinvent the organization’s online and offline communication strategies to help this charity fulfill its mission: providing education and vocational training to extremely disadvantaged girls in rural India.

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  World Toilet Organization

  Apr 2009 - May 2010

  Senior Online Marketing Manager

  WTO is an advocate for global sanitary access. In addition to managing all online communications, I devised an online strategy for “World Toilet Day” that drove activism, participation, and media coverage in 23 countries.• Devised online and sponsorship strategies for the 9th annual World Toilet Day, driving record-setting activism, participation and media coverage in 23 countries. • Created an integrated online strategy to convert casual WTO affiliates and members into active agents of change. Show less

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  SCRAM Systems

  Oct 2010 - Oct 2011

  Marketing Communications Manager - Online

  • Managed the online presence for this offender monitoring service. • Optimized the website for driving leads, search engine visibility, user experience, data mining to understand user behavior and content administration.• Led website redesign, including concepting and management of outside agency. • Managed email campaigns through VerticalResponse in Salesforce. Drove strategy, content management, list creation, QA, delivery, reporting and optimizing. • Developed and executed social media strategy. Show less

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  Epsilon

  Jun 2012 - Jul 2015

  Program Lead working on-site for the Google account. Led a hypertargeted global CRM program sending reports to millions of Google AdWords customers in 28 languages, featuring highly dynamic customer data.• Managed a team that included account managers, project managers, developers and QA• Modifyied programs to align with business objectives/initiatives at Google• Managing scope, internal team resources, budgets and timelines Worked with aggressive timelines to launch recurring and new projects while implementing new efficiencies. • Scaled projects into new markets and different coding platforms. • Created program documentation to capture the nuances/details of a highly complex program. • Built systems to ensure quality in a fast-paced, highly nimble environment.

  • Program Lead

    Nov 2013 - Jul 2015

  • Senior Project Manager

    Jun 2012 - Nov 2013
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  Google

  Jul 2015 - now

  Engineering Program Manager overseeing diverse domains at the Google Store, including Order Management, Shipping, Fulfillment & Delivery, and Reverse Logistics Services and Experiences. Engineering Program Manager at the Nest Store, with a focus on Order Management and Emails (promotional & transactional).

  • Program Manager

    Jul 2018 - now

  • Program Manager

    Jul 2015 - Jul 2018