Kenneth Green

Experience

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  IMAC - International Management Assistance Corporation

  Nov 2005 - Mar 2012

  Field Operations Manager
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  TriCorps Security

  Mar 2012 - Jul 2013

  Ohio Regional Manager
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  Rock'n Robin Diner

  Oct 2014 - Aug 2018

  Owner / Operator

  Enjoying the simple life of running a retro Diner!

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  AFIMAC Global

  Aug 2018 - Aug 2021

  Disaster Specialist Food and Logistics

  In this role, I managed all aspects of security, labor, catering, and logistics operations. I was accountable for contract compliance, profit and loss management, and served as the principal liaison between clients and our corporate office. My responsibilities included resolving operational and budgetary issues and leading critical assignments to ensure flawless execution.Some key achievements in this role include:• Resolving operational, personnel, contract, and budgetary issues while managing payroll and cash balances, and spearheading recruitment efforts when needed.• Being appointed as Project Manager for crucial assignments, ensuring top-notch execution, and providing corporate troubleshooting for client contracts and compliance.• Achieving a 100% contract completion rate and guiding staff to excellent reviews for professionalism and work results.• Enhancing operational efficiency by developing and implementing improved policies and procedures, addressing multicultural differences, and introducing new on-site training initiatives.• Facilitating a 30% cost savings on a major project through optimized mobilization procedures and local trucking companies.• Developing new food service logistics training procedures and a comprehensive manager field guide, standardizing best practices and enhancing training for new logistics managers.• Conducting critical on-site security and logistics audits, determining staffing and equipment needs, addressing client inquiries, and securing national internal contracts with various support organizations. Show less

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  Gopuff

  Aug 2021 - Feb 2023

  General Manager

  In my role as Regional Manager at Gopuff, I was responsible for aligning operational and merchandising goals regionally. I drove program implementation, managed budgets, and served as a role model for my team. My role involved setting clear expectations, fostering employee development through assessments and coaching, and enhancing overall operational efficiency.Some key achievements in this role include:• Developing and executing tailored talent plans in collaboration with HR Business Partners, meeting staffing goals and achieving high levels of employee retention and engagement.• Leading new operational programs, managing marketing campaigns, and analyzing business trends to forecast future needs, which enhanced customer satisfaction and operational efficiency.• Managing shrinkage and mispack rates effectively, ensuring compliance with P90 delivery times and optimizing profitability. Show less

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  AFIMAC Global

  Mar 2023 - Jul 2024

  Manager Logistics & Disaster Services

  With this role, I served as the Operations Manager, overseeing all facets of logistics and disaster services to ensure smooth and efficient operations. My focus was on optimizing transportation planning, warehousing, and order fulfillment processes. I collaborated with cross-functional teams to create and standardize operational procedures, maintaining consistency and compliance across all activities.Some key achievements in this role include:• Spearheading the development and implementation of a new staff training process, an incentive program, and career advancement initiatives. These efforts significantly improved talent identification and coaching, supporting high performers and management trainees.• Designing and executing quality control procedures that enhanced product quality, aligning with industry best practices and driving operational excellence.• Developing and monitoring key performance indicators (KPIs) to track departmental progress, which facilitated continuous improvement and aligned with our operational goals.• Implementing a preventive maintenance program that reduced equipment downtime by 25%, ensuring seamless operational continuity.• Formulating a proactive risk management plan that mitigated potential operational risks and safeguarded organizational assets effectively. Show less

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  American Repair Maintenance

  Nov 2024 - now

  Director of Operations