Sunith Gautham

Experience

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  Astute Consulting Firm

  Oct 2009 - Nov 2010

  Accounts Executive

  O Performing Audit for ClientsO Fi Filing of Tax Returns – VAT, Service Tax, and TDSO Report generation

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  Expat Properties Private Limited

  Nov 2010 - Aug 2012

  Accounts Executive

  O Internal AuditsO Bank Reconciliation of StatementsO Filing of Tax Returns – VAT, Service Tax, and TDSO Report generationO Invoice processing and reconciliationO ERP ImplementationO Cash Accounts for Projects and Marketing departments

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  Grand Finishers India Pvt Ltd

  Oct 2012 - Mar 2013

  Business Process Manager

  O Issue resolutionO Identification of gaps in the existing processesO Identification of system requirements for process optimizationO Data mapping and migrationO Reports and dashboard formattingO Defining and designing quality parametersO Report generation

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  [24]7.ai

  Jun 2013 - Oct 2018

  Service Desk Analyst

  Customer Operation RequestsO Map As-Is processes to identify the gaps and suggest process improvements and implementationO Monitor trendsO Training And Coaching of new recruitsO Create and manage incidents (IMT)O Generate reports and necessary documentation as per prescribed timelinesSpecial Assignmentso Successful Implementation of ERPo Onsite Experience In Australia (Brisbane – Ond 2016) For Training On Incident Management Queue And To Design Evaluation Matrices And Got A New Business To India. Show less

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  OYO

  Aug 2019 - Sept 2020

  Key Account Manager

  o Chronicled success of 10 Years of rich corporate experience in the field of Process Excellence and Client Relationship.o Exceptional communication, interpersonal and presentation skills with demonstrated abilities in team building and driving frontlines.o Proficient in encompassing customer relationship management, administration & order execution.o Negotiation and relationship building ability as well as Organizing and managing events.o Good understanding of people’s expectations, tolerance with flexibility, and excellent analytical approach to the problems.o Well organized with a successful track record that demonstrates self-motivation, Strategy planning, creativity and initiative to achieve corporate goals. Show less

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  Delhivery

  Oct 2021 - now

  • Senior Associate

    Oct 2021 - now

  • Senior Associate

    Oct 2021 - Sept 2022