Raymond Smeets

Experience

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  Olly BV

  Jan 1992 - Jan 1995

  Server Administrator

  - Unix server operator/administrator- AOS/VS Operator- Novell 3.12 Administrator

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  Interpublishing BV (Keesing)

  Jan 1995 - Jan 1998

  Server Engineer

  - Responsible for 1st and 2nd line client support- AS400 operator- Novell 3.12 administrator- Implementation of Windows95

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  Applied Materials Europe BV

  Mar 1998 - Sept 2008

  IT Manager EMEA

  Responsible for 4000+ end user environment in the areas of:- Managed services for 2nd line client operations- Procurement of IT related Hardware and Software- Setting and maintaining IT standards- Project management IT Infrastructure projects- Outsourced service desk 1st and 2nd line support- 2nd and 3rd line support infrastructure and datacenter- Datacenter support/design/outsourcing- Consolidation of servers/Datacenters- Integrating companies based on M&A activities- Videoconference support- Telecom support (PBX and VoIP)- Client side engineering- budget owner Show less

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  Duradino BV

  Oct 2008 - Oct 2012

  Director

  - Ad interim IT manager- IT Project Manager (Infrastructure, Data Centers, Virtualisation, VDI, Consolidation). Prince II and PMI. - IT Managed Services- Project management for energy saving by implementing monitoring and management systemsIndustries worked in:international companies, local government/non profit, construction, Catering, consulting, financial industrie.

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  Microsoft

  Nov 2012 - Apr 2015

  Datacenter Project and Operations Manager

  Operations and Project management at Microsoft, Managing the Data center operations and project management for multiple Data Centers within EMEA- Deliver day to day management of IT and non-IT Data Center operations - Manage new deployments,break/fix, decommissions & expansions of and within the Data Centers- Change Management- Project management (Planning, Execution, Transition and Governance)- Capacity and Demand planning- SLA tracking & reporting- SOW review and contract negotiation- Security reviews and reporting- Quality assurance- Resource/team management- Supplier and vendor management- Compliance assurance- Business / Site expansions/selections- Purchasing- Infrastructure design- Encouraging and influencing leader Show less

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  Proact IT NL

  Apr 2015 - Apr 2021

  Directeur Managed Cloud Services and Outsourcing

  Delivering exceptional IT services and solutions, ensuring that our customers receive top-notch support and management across various IT domains:• Datacenter Management: Overseeing the operations and maintenance of our data centers to ensure high availability and performance.• Cloud Management: Directing cloud services, including public, private, and hybrid environments, to provide scalable and flexible solutions.• Security Management: Implementing robust security measures to protect data and systems from threats and vulnerabilities.• Server Management: Managing server infrastructure to ensure reliability and efficiency in processing client workloads.• Storage Management: Administering storage solutions to handle data growth and ensure quick and secure access to information.• Network Management: Supervising network operations to maintain connectivity and performance across all client environments.• Database Management: Ensuring the integrity, performance, and security of databases that support client applications and services.• Workspace Management: Managing end-user environments to provide a seamless and productive experience for our clients' workforce.• Service Management: Implementing ITIL-based service management practices to deliver consistent and high-quality services.• Incident Management: Leading the response to incidents to minimize impact and ensure rapid restoration of services.• Change Management: Governing changes to the IT environment to minimize risk and ensure smooth transitions.• Configuration Management: Maintaining an accurate record of IT assets and configurations to support effective management and decision-making.• Problem Management: Identifying and addressing the root causes of incidents to prevent recurrence and improve stability.Our goal is to align our managed services with the strategic objectives of our clients, enabling them to focus on their core business while we take care of their IT needs. Show less

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  Microsoft

  Apr 2021 - now

  Data Center Operations Director