Walter Kehoe

Experience

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  Herb Gordon Mercedes Benz

  Feb 1982 - Apr 1984

  Apprentice Technician to Service Advisor

  After Attending a 3 Year intensive on hands training program at Howard County Vocational and Technical School, in Automotive Technology and maintained a 4.0 GPA. I started working for Herb Gordon Mercedes Benz as an apprentice assisting the Master Technicians to learn the product and gain the knowledge to prepare for becoming a Master Technician. After 1 year I was promoted to Service Advisor at the age of 19 and which I attended Mercedes- Benz of North America Service Advisor Seminar from 1/31/1983-2/4/1983, I was recognized as the youngest student that has been through Mercedes-Benz of North America Service Advisor Training Program. Show less

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  Kehoe Development Corp. of Florida

  Jun 1986 - Aug 1989

  Vice President

  A Real Estate Development Corporation. Developed a 120 unit Condominium project with a 45 slip marina on the intercoastal waterway.

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  Mercedes Benz of Silver Spring

  May 1990 - Oct 2011

  Put in order a plan for services needed by collaborating with my Service Team and report to client and /or pre-owned manager of any additional services. Go Through data, discussing technician’s diagnosis and inspection report with my client and accurately estimate work while explain their diagnosis as well as suggest and sell services to benefit performance and protect their investment in Mercedes Benz. I have made a practice of informing client of what to expect completion of work, without over-promising and under delivering. I consistently maintained an average of 92% customer Satisfaction. My Team maintained the highest labor hours per RO. At 3.1 HR. I was the only Team manager to consistently average over 105%+ of technician’s flat rate hours. I was the only Team manager to have the lowest rental cost per ro. While maintaining one of the highest net service sales exceeding over $1,000,000/year Show less My Professional Sales and Leasing experience,knowledge has lead me the exceed all sales goals and consistantly mainatained and above average C.S.I., My Processes start at the meet and great determine the clients whats and needs, offer options to close the sales in an ethical way, that has grown to a Client base over 500 active clients. Which are calling me on my Cell phone to see where I will be next. My clients start as loyal and turn into advocates by Providing the after Sale contact and provide there Service Department needs. I'm a driven individual who takes whatever is needed to keep my clients happy and referrals have followed. Show less

  • Service Team Manager

    Feb 2007 - Oct 2011

  • Sales and Leasing Representative

    Jun 2001 - Feb 2007

  • Service Advisor

    May 1990 - Jun 2001
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  Mercedes Benz of Salisbury

  Oct 2013 - Dec 2013

  Sales and Leasing Consultant

  Provide a sales experience that will WOW my clients. With a total of 24 years working with Mercedes Benz their is only one vehicle, ONE Manufacture to make it viable to start providing vehicles to all from the new CLA starting at $29,990 to the Elite AMG ultra High performance vehicles. I'm proud to represent Mercedes Benz for all the safety in each and every vehicle made.

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  Pep Boys

  Oct 2016 - Nov 2017

  Service Advisor
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  Silver Star Service Center

  Jun 2018 - Jul 2023

  Service Advisor

  Assist Client's with there European Automotive Repair's . With an Expertise and Knowledge of Mercedes Benz as well as BMW and Jaguar. While exceeding the target profit margin each month,