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Danielle Craig

Danielle Craig

Operations Associate

Followers of Danielle Craig304 followers
location of Danielle CraigHood River, Oregon, United States

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  • Timeline

  • About me

    Operations Manager

  • Education

    • Oregon State University

      2019 - 2022
      Bachelor's degree Business Administration and Management, General

      Activities and Societies: Honors College, Dean's Academy, World Languages Club, Supply Chain Club

  • Experience

    • Dixon Recreation Center, Oregon State University

      Sept 2021 - Jan 2022
      Operations Associate

      • Coordinated shift procedures for a team of 4, ensuring policy compliance and enhancing efficiency.• Supervised 100-200 participants per shift, prioritizing safety and delivering exceptional service.• Communicated real-time updates to leadership, enhancing operational clarity and team alignment.

    • 10 Speed Coffee Bar

      Sept 2022 - now
      Operations Manager

      • Managed customer service, cash handling, and staff scheduling at 10 Speed Coffee Bar to ensure high customer satisfaction.• Implemented training programs to boost team productivity and employee retention, enhancing operational efficiency.• Reported key productivity metrics to leadership, contributing to the success of sales strategies.

    • Sol Rides E-Bike Tours and Rentals

      Sept 2022 - Jun 2023
      Business Development Representative

      • Designed policies for tour guides and technicians to ensure alignment with company standards.• Oversaw daily bookings for over 25 guests, maintaining high customer satisfaction through repeat business.• Created and analyzed campaigns for local venues, providing actionable insights to leadership.

  • Licenses & Certifications