Maureen Cearfoss

Experience

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  Sweet & Sassy

  Jan 2009 - Jul 2010

  Party Manager

  Schedule, order and organize inventory, lead parties and special events designed for girls ages 3 - 13. Using interpersonal skills to manage a team of sixteen to run parties effectively. Conceptualize special events, connect community to new experiences through charitable events; make decisions regarding marketing strategies and promotions.

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  Intertek

  Jul 2010 - Oct 2011

  Laboratory Technician

  Work as part of a team to perform scheduled tests on incoming samples in a quality-driven efficient and organized fashion. Maintain instruments to avoid added costs to company. Follow client-specific procedures prearranged with company.

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  Boehringer Ingelheim

  Oct 2011 - Aug 2013

  Scientist I

  Quality testing on stability and released pharmaceuticals. Organizing multiple products and executing different tests simultaneously allowing for higher yields in analyzed samples per day. Using internal and USP methods: Pre-prep planning, performing, testing, and analyzing of samples.

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  HKT Teleservices (Formerly PCCW Teleservices)

  Aug 2013 - Oct 2014

  Customer Service Representative

  Inbound customer service and technical support for Apple customers. Explain policy, set up repair appointments, receive payments, manage returns/refunds/credits/delivery issues, technical support. Member of the Company’s Activity Team.

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  HSB - Hartford Steam Boiler

  Oct 2014 - May 2016

  Insurance Adjuster

  Process inbound claims, support in-bound customer calls (Claims, Zero Out, IDR), supplemental training. Process received claims into Guidewire, send acknowledgement letters, maintain the Doc Box. Claims Queue Coordinator: Maintain the Claims Queue to reflect actual losses by filtering out spam mail, non claim mail, and duplicate claim entries. Inbound customer support for open and ongoing claims.

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  Cleveland Clinic

  Jan 2018 - Feb 2021

  Registered Nurse
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  Triage Staffing | Healthcare Staffing

  Feb 2020 - Nov 2023

  ICU Registered Nurse
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  Banner Health

  Dec 2023 - now

  Operating Room Nurse