Ben Crouch

Experience

• 

  Alexander Hotels

  Aug 2005 - Jun 2008

  Front of House Staff/Trainee Chef

  Barman and Waiter in the Conference and Banqueting Department of Rowhill Grange Hotel. Offering silver service at weddings and events, interacting with customers to ensure a pleasurable and memorable experience. I also worked as a Trainee Chef in the Hotel Restaurant.

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  Sencio Community Leisure

  May 2008 - Dec 2011

  Leisure Attendant

  Lifeguarding at a large leisure centre where roles include cleaning with chemicals requiring COSHH training, supervising the swimming pool and dealing with accidents. NPLQ and First Aid at Work certificates gained. Interacting with customers has been a big part of this job as well as making sure customers enjoy leisure time.

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  Bournemouth University

  Sept 2009 - Jul 2013

  Student

  BA (Hons) Hospitality Management. This degree covered a variety of topics relating to the hospitality industry and business skills, including, accommodation, interpersonal skills, food and drink sales, finance, economics and marketing. The course is both practical and theory based offering the chance to run one of the university staff restaurants on campus. Through this experience I have been able to work as part of the Front of House Team, a Pastry Chef, and Head Chef. I have also been involved in developing the menu to boost sales, which was done successfully. After completing this practical exercise I feel my teamwork skills have improved significantly, as well as my ability to lead a team. This experience has taught me valuable skills that can be easily transferred into the industry. Show less

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  1st Stop Security Limited

  Mar 2011 - Jul 2011

  Door Supervisor

  Working as a Door Supervisor, ensuring the safety of patrons within an establishment. Level 2 Door supervision qualification obtained as well as SIA Door Supervisor licence. This role involves dealing with conflict, negotiating, remaining calm under pressure and being professional and responsible at all times. This job has greatly improved my ability to work as a team and my communication skills, as teamwork is essential and communication between door supervisors and to the CCTV centre is vital.

• 

  Greig's Grill

  Aug 2011 - Jun 2012

  Head of Sales, Marketing, Reservations and Operations.Whilst maintaining the previous role, I provided Assistance to the Managing Director (Greig's Grill, SkiFrance, Madame Vacance) in the UK. The main contact between the Restaurant Staff and the Managing Director. Duties include preparing legal documents, arranging budgets, meeting targets, managing the staff accommodation, all aspects of HR within the Restaurant, carrying out Administration work for Wasps FC Rugby Club. Managing all online and phone bookings, closely working with senior executives of businesses. Meeting monthly sales targets. Liaising in production, organisation and sales of high profile events and dinners. Ensuring effective and efficient use of business resources i.e. ordering and stock analysis. Creating marketing promotions and campaigns for the business. Managing and editing the Restaurant’s website. Designing menus and print advertising for the Restaurant.

  • Assistant to the Managing Director

    Dec 2011 - Jun 2012

  • Sales and Marketing Assistant

    Aug 2011 - Jun 2012
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  The Danwood Group Limited

  Oct 2013 - Apr 2017

  Commercial Account Manager

  Providing print consultation and document management solutions to improve business' overall performance.

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  Apogee Corporation

  Apr 2017 - now

  Commercial Account Manager