Nazlie Grey

Education

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  University of South Africa/Universiteit van Suid-Afrika

  2012 -

  BCOM in Business Management (Incomplete)

  Completed and passed• Economics 1A• Practising Workplace English• Commercial Law 1A• Exemptions; Business Management 1A Business Management 1B General Management• Economics 1B • Quantitive Mathematics• Introduction to Business Information Systems• Financial Accounting Principles, Concepts and Procedures

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  USB

  2016 - 2016

  USB New Managers Development Programme

  • Introduction to Managerial Roles• Developing Leadership• Leadership Skills• Implementation of Sensory Intelligence• Introduction to Verbal & Written Communication• Introduction to Financial Management• Operations and Project Management: Team Business

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  University of South Africa/Universiteit van Suid-Afrika

  2012 - 2012

  Course in Relationship Management (CRM)

  Customer Relationship Management Principles• The nature and role of relationship marketing Business Communication• Building customer relationships• Customer service• Process of customer service• Internal marketingCustomer Relationship Management: Applied Strategy • One-to-one marketing and mass customisation building customer relationships• Business-to-business (B2B) marketing process of customer service• Building relationships with other… Show more Customer Relationship Management Principles• The nature and role of relationship marketing Business Communication• Building customer relationships• Customer service• Process of customer service• Internal marketingCustomer Relationship Management: Applied Strategy • One-to-one marketing and mass customisation building customer relationships• Business-to-business (B2B) marketing process of customer service• Building relationships with other stakeholders• Planning the CRM strategy• Implementation of CRM in the organisation Show less

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  University of South Africa/Universiteit van Suid-Afrika

  2008 - 2009

  SAIM Programme in Business Management

  Completed and passed• Management Principles• Business Communication• Marketing Management Principles• Business Accounting and Finance • Self-Management• Information Technology Principles