Maxine Senet

Experience

• 

  IBM

  Mar 2000 - now

  •Define the clients’ business and performance issues relating to professional and skills development needs and apply learning strategies to solution business challenges.• Apply knowledge of current industry trends in the fields of education, blended learning solutions and current offerings to address organization capabilities and specific development needs. •Design and develop training plans, training courses, handles training logistics and delivers ERP (i.e., SAP) end-user training using the appropriate instructional design methodology. Show less Client Process Transformation. Provided quality deliverables supporting major application releases. Requirement prioritization, change review board and stakeholder reviews. Lead role in ASCA compliance reviews • Project Office responsible for Communications/Education• Change Impact Planning • Presenting on weekly deployment calls• Deployment Collaboration• Requirement Analysis & Research• System Requirement Reviews• Requirement’s Review Process• Access Control Reviews• Business Data Standard Lead• Manager of team's Web Page Show less • SAP Reengineering Instructor, trained 1000+ WW IBM employees in class room environment and virtual remote training meeting aggressive milestones.• As SAP Education Project Lead, sized & scoped requirements. Designed and developed education training materials and led successful deployment of SAP to multiple geographies including U.S., Brazil & Canada. Applied strong teaching and development techniques, achieving superior class satisfaction.•As Education Program Manager, designed, developed and delivered 20+ courses for Customer Fulfillment Organization, including 15+ SAP/PMR Releases. Show less

  • IBM Cloud Certification Manager

    Oct 2019 - now

  • Training Lead

    Nov 1982 - Oct 2019

  • SAP Business Process Lead

    Oct 2007 - Jun 2009

  • Deployment Lead - Requirements Analyst

    Sept 2006 - Oct 2007

  • SAP Instructor/Corporate Trainer

    Mar 2000 - Jan 2006