Katia Nicoletti

Experience

• 

  Clearstream

  Sept 2000 - Jan 2002

  Customer Service
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  Clearstream Banking

  Jan 2003 - Jan 2007

  • Quality Manager

    Jan 2005 - Jan 2007

  • Customer Service - Manager

    Jan 2003 - Jan 2005
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  Clearstream

  Feb 2007 - Sept 2007

  Head of Control and Improvement area

  Manage Internal Control and Claims area

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  RBC Investor & Treasury Services

  Sept 2007 - Mar 2021

  Management of an international team of +40 resources across Europe & APAC (+ Canada from 2017 to 2019).Enhancement and implementation of operational risk framework and oversight responsibilities for correct execution of major Group’s projects.Defined and implemented monitoring and reporting programs to control and mitigate risk across all business lines.Performed a thorough assessment of the business’ prospective Cyber Security and enhanced fraud prevention control processes.Responsible for Data Privacy and related compliance controls, GDPR.Coordination of contingency measures in the context of Covid-19. Show less

  • Head Operational Risk, Europe & APAC

    Jan 2017 - Mar 2021

  • Head of Operations, Continental Europe & Channel Islands

    Nov 2015 - Jan 2017

  • Country Head, Spain

    May 2015 - Nov 2015

  • Country Head, Italy

    Jul 2014 - May 2015

  • Director, Back Office Operations Continental Europe

    May 2013 - Jun 2014

  • Senior Project Manager

    Sept 2007 - May 2013
• 

  Prelios

  Sept 2021 - Dec 2022

  Head Middle Office and Credit Unit

  Management of Middle Office and onboarding projects area.Management of Credit Committees and monitoring of the credit exposures.Coordination of ESG project for the segment.Set-up of a working and analysis methodology shared across the restructuring units

• 

  Euronext Clearing

  Dec 2022 - Jan 2024

  Head of Clearing Operations, Change, Client Service & Onboarding

  Management of an international team Implemented Client Service and Onboarding team & introduced and developed CRM tool for the Clients Service management.Lead “Client Readiness” and Operations streams for the Clearing Migration project.