Robert Birov

Experience

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  Olympic International d.o.o.

  Nov 2003 - Apr 2008

  IT Store Manager
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  Emporion Informatika d.o.o.

  Apr 2008 - May 2014

  IT HelpDesk Manager
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  Callidus Grupa d.o.o.

  May 2014 - Apr 2016

  IT Project Manager

  - Managing operational IT departments (Head of IT)- Managing all IT projects, internal and customers related- Responsible for proper E2E project support and after implementation support services – presales, planning, coordinating, implementing, operational supporting, monitoring- In charge of overall project budget – from presales preparing budgetary proposal towards customer to expenses during project execution- Business analysis of customers processes- Assistance in preparing use cases- Assistance in developing technical solution- After sales and after implementation technical support- Scope of projects:o Implementations of VoIP telco systems (replacing analog ones for existing companies or implementing new ones) – 3CXo Implementations and integrations of VoIP telco systems with existing or new CRM solutions – 3CX with SugarCRM, custom made CRMs, etc…o Virtualization of existing applications and systems (migrations from on premise solutions to our own or customers virtual servers in data centers)o Implementation of firewall solutions and integrations with existing environments – SonicWallo Implementation of Active Sync e-mail systems – Microsoft Exchange, SmarterMailo Implementation of document management systems – SharePointo Implementation of BackOffice ticketing systems and integration with existing CRMs or billing applications – ServiceDesko … Show less

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  A1 Hrvatska d.o.o.

  Apr 2016 - Aug 2021

  A1 Hrvatska Project OfficeSenior Project Manager- Responsible for managing projects through entire process groups, from initiating to closing- Involved in preparation for project proposal and supporting proposal through internal process of project triage- Prepare budget according to scope and business case- Recognize and involve all necessary resources (internal and external, vendors)- Under full support of company’s Project office, onboard business analysts, solution architects, scrum masters, etc…- Responsible for creating feasible project plan with inputs of all core team members and stakeholders- Manage time, scope and budget as agreed in BC, Charter and Project plan- Create regular reports toward Steering and all main stakeholders (create and execute Communication management plan)- Responsible of reporting and managing any possible changes- Responsible of reporting and managing of any new or existing risk or opportunity- Lead in managing and motivating team- Reporting to Program management- Coordination between other OpCo’s included in Programs- Managing several project at the same time- Scope of projectso Development and implementation of new TV service, backend and frontend, integration with existing systems (part of Program)o Implementation of GAIT methodology to SOX controls to SOX related systems (part of Program)o Implementation of BRPM and UAM to SOX related systems (part of Program)o Implementation of eSIM service and integration with existing E2E provisioning systemso Implementation of UAM to CRM and other business critical systemso … Show less Senior Customer Consultant and Project Manager- Involved in presales activities for A1 Hrvatska Large Customers (insurance companies, banking companies, large scale industries that have A1 integrated services)- Involved in preparing of technical solution, communicating with customer PM’s for gathering data for budgetary proposal- With sales, responsible for creating feasible business case- Coordinating internal A1 team before, during and after implementation- Coordinating supporting vendors through entire project lifecycle- Constant communication with customer with regular meetings and support- Reporting status to stakeholders- In charge of complete budget after contract signing- Lead in ensuring that technical documentation of implemented solution is done- Responsible for transition from project to operational product- Scope of projectso Implementation of A1 Hrvatska integrated services to customers (FO links, MW links, VoIP systems, colocations, IaaS, PaaS, virtualization of existing environments, virtual Fax, car fleet surveillance,…o Integration of A1 telco acquisition (Amis, Metronet) into A1 Hrvatska existing environmentso Developing brand new services and solutions for A1 Hrvatska portfolio (WiFi service in vehicles of public transport, city and intercity buses, monitoring freight trains in international transport)o … Show less

  • Senior Project Manager

    Dec 2018 - Aug 2021

  • Senior Customer Consultant and Project Manager

    Apr 2016 - Dec 2018
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  Span

  Aug 2021 - Sept 2024

  Senior Project Manager

  - Managing numerous medium and large projects in parallel- 6+ months, 10+ team members, 2+ continents/regions, projects in parallel- Deeply involved on RfP and pre-sale activities- Focusing on delivery, operational support and possible post-sales- Reporting to highest Management level (C) on customers side- Collaborating with different cultures and opposite time zones- Managing several projects for same customer(s) on Program level- Communicating and collaborating with various departments within Span- Included into Span’s internal and external marketing and educational activities- Utilizing and supporting Servant Leadership style- Mentoring newly employed Junior level colleagues- Projects for various industries (Pharmaceutical, Financial, Hospitality, Telecommunications, Tourism...)- Great knowledge of MS Dynamics 365 CE and PowerPlatform- Daily utilization of Azure DevOps- Managing projects via Hybrid Agile methodology approach- Enhancing and expanding existing company and department portfolio- Evolving current products and processes- Extensively involvement in department resource planning, even outside of Project needs-... Show less

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  Ignit Group

  Sept 2024 - now

  Project Leader

  Building future with Philips and Saeco @Versuni