Tomiris Adebiyet

Experience

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  Westin Hotels & Resorts

  Apr 2016 - Sept 2016

  Human Resources Intern

  • Performing administrative duties and responsibilities.• Explaining policies of the hotel and job description.• Placing starters in EMS system and associated databases.• Updating spreadsheets and profiles.• Termination process such as deleting from the system and organising exit interview.• Multi-tasking in departments such as Housekeeping, Service Express and Executive Office.• Advising associates and dealing with enquires.• Sending office emails and forwarding phone calls.• Creating hotel’s ID and name badges.• Filing documents and designing folders. Show less

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  Sydney Harbour Marriott Hotel at Circular Quay

  Jul 2017 - Mar 2019

  Guest Relations Specialist

  • Performing supervisory duties by implementing LSOP’S, creating a professional presentation with training plan, processing refunds and developing new ways to improve guest’s experience• Generating various reports supporting both front office & revenue management teams• Participation in weekly meetings with sales, front office, and housekeeping teams.• Complaint handling and service recovery procedures• Mentoring and one- to- one training new members of the team• Working Closely with Sales by organising site inspections and VIP arrivals.• Taking over the shift as Manager in his absence. Show less

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  DoubleTree by Hilton

  May 2019 - Nov 2019

  Sales Executive

  • Analysis local market trends and competitor activity to identify new business leads• Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams• Negotiate room rates/packages with corporate clients• Develop and implement documents to organise and control sales related information.• Prepare company contracts for the hotel in accordance with current business and pricing conditions• Work within current business strategies and recognising potential opportunities• Cooperate with other departments in the hotel to create an exceptional Guest experience and buildstrong, comprehensive sales programs• Coordinating and boosting MICE business in the hotel• Produce accurate and timely reports that meet the needs of the Sales Director and senior managementto include the reporting of appointments, calls made and business leads• Answer customer queries in a prompt and professional manner• Checking customer satisfaction and resolving any issues to ensure repeat business Show less

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  EY

  Nov 2019 - Jun 2022

  Human Resources Consultant

  • Compensation and benefits analysis in Kazakhstan and Uzbekistan• Analysis of HR politics and trends in international companies• Conducting research on current KPI’s in various industries• Acquiring new clients and supporting current key accounts• Writing articles on HR articles and policies• Preparation of webinars and conducting as a speaker

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  Antal International

  Jun 2022 - now

  • Business development in B2B sector in Uzbekistan• Full cycle of recruitment • Conduction a competency assessment• Preparation salary surveys on all levels

  • Senior Consultant

    Apr 2024 - now

  • Senior Business Development Manager/Senior Consultant

    Sept 2023 - now

  • Business Development Manager

    Oct 2022 - now

  • Senior Consultant

    Jun 2022 - Oct 2022