Patrick Fusaro

Experience

• 

  The Liacouras Center

  Jan 2011 - Sept 2013

  Event Staff

  -Usher: Guard an assigned section of the venue to monitor crowd behavior and maintain crowd control. Collect Tickets, Walk guests to their seats.-Ticket Taker- Work the front doors and greet guests as they enter while collecting tickets to the event while enforcing necessary policies of building.. -Security- Monitor the facility and settle any conflicts and inappropriate behavior.

• 

  Philadelphia Soul

  Mar 2012 - Aug 2012

  Game Day Operations Intern

  -Set up promotions within the stadium and on the field along with game signage; tracked home and away team field access and managed pre-game team management; set up the food and beverage distribution for the away team and front office employees. -Assisted with various tasks during the execution of the game such as spotting the PA announcer, on-field promotions, post game autograph sessions, etc.

• 

  Camden Riversharks

  Mar 2012 - Aug 2012

  Marketing Intern

  -Effectively marketed team to surrounding community by distributing tickets and promotional materials.-Responsibilities included selecting participants and performing on the field promotions in between innings in efficient manner for crowds of 7,000 in attendance on average.-Proactively and enthusiastically dressed as Superman on several occasions to entertain fans in attendance. Achievement: Intern of the Month- June 2012

• 

  Office of Special Events at Temple University

  Sept 2012 - Feb 2013

  Office Assistant

  -Performed various office tasks such as creating and editing floor plan layouts.-Prepared events materials: name tags, table cloths, goodie bags, flags, promotional materials and assisted in execution of events.

• 

  Philadelphia Eagles

  Jan 2013 - May 2013

  Ticket Operations Intern

  -Mastered Archtics Ticketing System to create and update client accounts; going hand in hand with following the proper procedures and filing paper work in order to successfully transfer Stadium Builders License's from one client to the another.-Assisted with customers inquires through phone calls and e-mails in an efficient manner. -Sold season tickets through cold calling with a 50% success rate, and managed club seating account payments, negotiating payment plans when required with assistance from supervisor. Show less

• 

  Philadelphia 76ers

  Aug 2013 - Aug 2014

  Sales Associate

  Generated over $100,000 in revenue through the sale of season ticket packages, group tickets and premium seating single game tickets by executing 100 plus cold calls a day and holding face to face meetings with individual consumers and businesses. Utilized social media outlets such as LinkedIn and Facebook, as well as Live Chat, to market products and maximize sale opportunities. Organized clients' accounts through the proficient use of Salesforce CRM software.Developed strong relationships with clients through consistent communication via phone calls and face to face interactions and by routinely enhancing their experience on game nights. Created and executed sales presentations for external and internal face to face appointments. Show less

• 

  Let's Give Them A Shot

  Apr 2015 - Aug 2015

  Assistant Program Director

  Assisted in developing the Coaches in Training program by creating program outlines, meeting with executives from the Los Angeles Unified School District and completing required paperwork for clearance, recruited and provided coaching training to high school students in the program, supervised the implementation of the program after school.Assisted in raising funds by executing fundraising events as well as building relationships with donors. Created outlines and executed monthly board meetings. Show less

• 

  Coach Derek Inc.

  Apr 2015 - Aug 2015

  Assistant Coach

  -Coached youth ages 2-12 in the sports of baseball, basketball, football and soccer during after school programs and summer camps. -Created and implemented action plans with an array of activities and drills for each sport class.

• 

  Abercrombie & Fitch

  Sept 2015 - Aug 2016

  Assistant Manager

  Responsible for managing overall business on day to day, as well as on a weekly and monthly basis by analyzing business metrics to discover trends and determine projected numbers, allowing myself and teammates to make thorough decisions. Maintained overall presentation of the store by re-positioning top selling merchandise in our best real estate locations on the floor to generate highest potential revenue. Used business metrics to determine high selling merchandise and locations in the store. Managed and developed Brand Representatives to reach their full potential through consistent training and open communication such as redirecting and reinforcing feedback. High focus on customer interaction to provide the highest quality service. Built rapport and trust by being approachable. Hired new Brand Representatives and Stock Associates through interviewing individuals to determine qualification. Used questions structured around work-related experience and job responsibilities while analyzing communication, understanding and social skills. Show less

• 

  Philadelphia Freedom Valley YMCA

  Aug 2016 - Jul 2017

  Membership Supervisor

  Supervised staff of 15 Member Service Representatives to ensure that highest levels of client service were provided at all times. This included oversight of procedures, tours and all inbound and outbound emails and calls by MSRs. Responsible for identifying areas of personal and professional improvement and implementing training sessions both in groups and 1:1. Assisted with tracking member’s individual usage of YMCA and spent multiple hours per week communicating directly through phone and email, to connect and cultivate relationships with members, to ensure retention and participation and progress towards personal health goals .Assisted with managing all office related functions of front desk and Membership Department by maintaining member account information through Daxko computer system, ensuring operations were efficient and fully ready for busy and dynamic environment. Participated in the Annual Campaign by strategizing activities and events to raise awareness and provide recognition to current donors. Achieved goal of $100,000 in donations in only a few months with company-wide team. Show less

• 

  City Fitness

  Nov 2017 - Jan 2021

  Asses clients' fitness levels, mobility, movement limitations and past injuries to correctly program exercises they can safely execute that will be effective in providing results based on each clients fitness goals. This is done in small group, semi-private sessions in which I guide clients through a workout while educating them on each exercise and philosophy behind our program. Manage 30 plus clients personal training accounts in order to track clients’ appointments, monitor goals and progress on a weekly and monthly basis while providing support for each client inside and outside of our training sessions. Show less

  • MBSC Thrive Personal Trainer

    Apr 2019 - Jan 2021

  • Membership Manager

    Sept 2018 - Apr 2019

  • Membership Consultant

    Nov 2017 - Sept 2018
• 

  Grubhub

  Jan 2021 - Mar 2021

  Restaurant Sales Executive

  Engaging the most wanted restaurants in my territory and helping discover those hidden gems our diners are craving!I consult with restaurant owners on the benefits of joining GrubHub and having access to our rapidly growing community of hungry diners. Identifying the needs and goals of each restaurant, I demonstrate how GrubHub can help grow their business through marketing and delivery opportunities.

• 

  Tonal

  Mar 2021 - Sept 2021

  Sales Supervisor

  Maximize sales by fostering exceptional customer relationships and impactful in-store service through discovery, purchase, product training and in-home installation.Utilize sales tools to drive business and move customers through the sales process by developing exceptional customer relationships and promoting a sales culture to build productivity.Provide a personalized demo experience by discovering customers’ individual needs to meet their health and wellness goals with Tonal as the solutionAssist in implementing grassroots marketing initiatives to grow the brand & influence the market. Show less

• 

  DCH Contractors, LLC

  Sept 2021 - Feb 2022

  Construction Project Assistant

  Responsible for tracking the progress of projects by communicating with contractors, updating them with specific details and expectations, and overseeing task completion to help ensure that projects stay on schedule and meet deadlines.Ensure all documentation including proposals, submittals, work tickets and all important paperwork between the subcontractors and project administration is collected and filed for record.Support the project manager in keeping all project logs up to date, as well as any tasks that they need assistance with. Show less

• 

  Rice Cohen International

  Feb 2022 - Nov 2022

  Executive Search Consultant

  Focus on scouting and placing top executive level talent in order to help solve our clients' needs, in turn, helping their companies thrive.Responsible for creating new business relationships through connecting with clients to discuss the value of partnering with the worlds premier retained search firm in order to find top executive level talent for their companies.

• 

  City Fitness

  Nov 2022 - now

  Personal Training Program Manager

  Responsible for overseeing the $1.4 million Thrive Personal Training department at our Fishtown club in all areas including daily operations, profit generation and professional development of six coaches and one sales coordinator by providing leadership to ensure overall successful and profitable performance. We increase revenues through, and pride ourselves on creditable and effective fitness programming that leads to fitness results and ongoing member engagement.