Hemanta Kumar Shee

Experience

• 

  IBM

  Aug 2008 - Apr 2011

  Backup/Storage Administrator

  Worked as a Backup/Recovery Administrator on multiple backup technologies like EMC Legato Networker and IBM Tivoli Storage Manager ,which are ported on various operating systems like IBM AIX, Sun solaries, Linux and Windows as well as Implementation & Administration of TDP for SQL, Oracle and DB2.

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  Ericsson

  May 2011 - Nov 2023

  • OSS/ENM HLD, LLD, Capacity planning, Security Specs & Customer requirement gathering.• Working with RFP/RFQ for the customer proposal, Preparing OSS compliance and SOW. • Working with customer during presales phase and provide technical clarification to customer.• OSS Solution analysis and prepare the Solution design document based on customer requirements• Working with customer for security analysis and prepare the hardening document.• Product License ordering and assist on the hardware ordering from the 3PP.• Providing solution of NBI and SBI integration with COTS and Non-COTS products.• Creating solution of user, data migration for OSS products and Local customization based on customer requirement.• Assisting Program Director for project planner, strategy & risk measurement.• Milestone preparation with senior management aa well as key stakeholder management.• Working on various product customization based on customer requirements.• Driving design call with customer & issue tracker call on weekly basis with all stakeholders.• Providing support to the delivery team as and when needed, also help to prepare the handover document and contract sign off documents. Show less • Ericsson OSS/ENM, Capacity Planning, Security Specs & customer requirement gathering• Customer requirement gathering and analysis• Working with customer during presales phase and provide technical clarification to customer • Solution analysis and prepare the Solution design document based on customer need• Project design Specs, HLD, LLD preparation• Working with customer for security analysis and prepare the hardening document• Product License ordering and assist on the hardware ordering from the 3PP• Providing solution of NBI and SBI integration with COTS and Non-COTS products• Creating solution of user, data migration for OSS products and Local customization based on customer requirement• Work with design team for gathering product knowledge as well as product improvement identified during FOA or the delivery • Assisting CPM/Program manager for project time planner & strategy to be on track delivery• Milestone preparation with senior management aa well as key stakeholder management• Driving design call with customer & issue tracker call on weekly basis with all stakeholders • Providing support to the delivery team as and when needed, also help to prepare the handover document and contract sign off documents. Show less • OSS/ENM/ENIQ/OMBS Upgrade/Installation• Integration of Network Nodes with OSS• End to end troubleshooting for the issues related to OSS Platform, Fault Management, User Management, Software/Hardware Management, STS Management, and OSS applications i.e. C.N.A., OPS, CHA, ARNE, RNO, SMO, BSM, and Element Manager• OSS Upgrades• Maiden Installation for Network Elements( OSS /ENIQ/ENM)• Installation and Configuration for SAN Storages and Disk arrays• Data Migrations • Solaris and Veritas upgrades• OSS/ENIQ solution design• Solution Management for Customized Business Object – Templates / Reports• Co-ordination with Design Unit - OSS/ENIQ • Acceptance for NE( OSSRC/ENIQ etc …) Show less • Integration of Network Nodes with OSS• End to end troubleshooting for the issues related to OSS Platform, Fault Management, User Management, Software/Hardware Management, STS Management, and OSS applications i.e. C.N.A., OPS, CHA, ARNE, RNO, SMO, BSM, and Element Manager• OSS Upgrades• Maiden Installation for Network Elements( OSS /ENIQ/ENM)• Installation and Configuration for SAN Storages and Disk arrays• Data Migrations• Solaris and Veritas upgrades• Solaris Live Upgrades• Sybase upgrades• Solution Management for Customized Business Object – Templates / Reports• Co-ordination with Design Unit - OSS/ENIQ• Acceptance for NE( OSSRC/ENIQ etc …) Show less

  • Lead OSS Solutions Architect - Reliance Jio Account

    Apr 2022 - Nov 2023

  • OSS Solutions Architect - Global Account

    Apr 2017 - Apr 2022

  • Senior Solution Integrator

    Apr 2013 - Apr 2017

  • Solution Integrator

    May 2011 - Apr 2013
• 

  Tata Communications Transformation Services (TCTS)

  Nov 2023 - Nov 2024

  Deputy General Manager - Product Management (OSS)

  • Responsible for OSS Business transformation, OSS solution engineering, contract negotiation & Customer engagement.• Support or lead innovation transformation programs and process enablement for our clients.• Develop assets & Proof of Value (POV) or white papers for use by the team and larger community.• Support or lead proposals, business development for global clients as an expert for a specific domain area in coordination with other team members• Work closely with cross-functional teams to translate business requirements into technical specifications and create user stories for implementation by development teams.• Good understanding on Network Operation Analytics - AI based Service Assurance use cases to drive business/operations benefits• Responsible for taking up the RFP/RFQ/RFI, Customer Requirement Gathering.• Responsible for making OSS service offering, Product Management, Manage Services planning of Ericsson OSS ENM and Nokia OSS NetAct.• Increased revenue by upselling and recommending products, services.• Delivered high-quality results within budget and timeframe targets. Show less

• 

  Wipro

  Nov 2024 - now

  Managing Consultant - Eutelsat OneWeb Account

  As Managing Consultant in the "Next Gen OSS" practice in Wipro, my role primarily focuses on leading and guiding the strategic development and implementation of next-generation OSS systems, particularly within the context of Satellite Communication.Here’s a breakdown of the key roles and responsibilities of a Managing Consultant in the OSS Performance Area for Eutelsat OneWeb:• Provide strategic direction for OSS performance optimization.• Act as a trusted advisor to Eutelsat OneWeb on OSS best practices.• Create and implement a performance improvement roadmap aligned with business goals.• Lead performance tuning efforts to optimize satellite network efficiency.• Build and customize solutions tailored to satellite infrastructure needs• Review and streamline OSS processes to increase operational efficiency.• Ensure business continuity through backup systems and redundancy planning.• Introduce innovative solutions to enhance OSS performance and operational efficiency.• Ensure a high-quality end-user experience with minimal service disruptions Show less