Harssh Tyaagi

Experience

• 

  Chitkara University

  Jan 2013 - Jul 2013

  USG Hospitality (Chitkara MUN)
• 

  BT

  Nov 2013 - Jan 2014

  Intern

  I worked as a Jr. Technician(intern), my job was to troubleshoot the PCs of users (employees) and ensuring the network has no problem.

• 

  Aautosync Innovations

  May 2014 - Dec 2014

  Event Head (AautoFiesta)

  I organised Trend-Setters, A Car and Logo designing competition in Aautofiesta a national level Tech. Fest organised by aautosync innovations. I handled a Team of 6 members directly and also logistics, hospitality and discipline team indirectly for my event. My role was to ensure smooth operations in all the process from participation to sponsorship, and the hospitality of the chief guest of my event.

• 

  Chitkara University

  Jan 2015 - Apr 2015

  Event Head (Explore Fest)

  I organised a 2 day Major Event(Step-Up) a western style dance team competition, in explore fest, a national level cultural fest. I handled a Team of 6 members directly and also logistics, hospitality and discipline team indirectly for my event. My role was to ensure smooth operations in all the process from participation to sponsorship, and the hospitality of the chief guest of my event.

• 

  EPIC Youth Club

  Mar 2015 - May 2022

  About EPIC Youth ClubEnigmatic Pursuers In Chitkara (EPIC Youth Club) was co-founded by Harsh Tyagi and Chander Vivek Duggal in 2015, under the jurisdiction of the Department of Student Welfare (DSW), now known as the Office of Student Affairs (OSA) at Chitkara University, Punjab. EPIC Youth Club serves as a vibrant platform for both elite students and underdogs, enabling them to showcase their worth and talents.Mission and Vision :EPIC Youth Club was established with the vision of providing students with more exposure and opportunities beyond academics. The club encourages students to step out of their hostel rooms, network with each other, and learn something new every day. By taking on responsibilities and facing new challenges, members are groomed for overall development.Activities and Goals :The club is dedicated to organizing a wide array of activities that foster the development and growth of hostel-residing students. Active beyond university working hours, EPIC Youth Club focuses on:- Sports : Encouraging physical fitness and team spirit.- Literary : Promoting literary pursuits and intellectual growth.- Cultural : Celebrating cultural diversity and creativity.- Social : Engaging in social causes and community service.- Technical : Enhancing technical skills and innovation.The club provides a platform for students to explore their potential, helping them grow in various fields and widening their perspectives.Leadership :Harsh Tyagi, along with Chander Vivek Duggal, leads a diversely skilled and harmonious team. Their leadership ensures the club remains a beacon of opportunity and growth for all its members.Follow EPIC Youth Club on social media to stay updated on our latest activities and initiatives:- Facebook : [EPIC Youth Club](https://www.facebook.com/epicyouthclub/)- Instagram : [epic_youth_club](https://www.instagram.com/epic_youth_club/?hl=en) Show less

  • Founder

    Feb 2015 - May 2022

  • Mentor

    May 2016 - Jul 2017

  • Vice President

    Mar 2015 - Jun 2016
• 

  Geeks Technical Solutions

  Feb 2017 - Jul 2017

  Intern

  Project made: Geeks Secure Connection Tool Kit (2017)The tool kit consisted of 2 applications working together on a cloud environment with the help of internet services working on the cloud server handling the Database. This app was a live project for to be used in the company to take remote screen sharing sessions of client’s computers.Technologies used: Visual C#, C++, VNC cloud server.

• 

  Amity University Noida

  Jun 2017 - Jul 2019

  Class Representative

  Managed a 6 member senate, taking care of student affairs. also became president of 2 committees of my college. And secretary of parikalp.

• 

  Parikalp

  Jul 2017 - Jul 2019

  Secretary
• 

  Autobot India

  Aug 2017 - Oct 2018

  Marketing Team Member

  About the CompanyIn the face of technological transformation and the dwindling availability of skilled manpower, particularly in the automotive and related sectors, India confronts a significant challenge in operations, production, and manufacturing. The educational paradigm and the mindset of the youth towards learning have exacerbated this issue.As a dedicated member of the automotive community, our initiative seeks to bridge the gap between the burgeoning demand and limited supply of skilled professionals. Our mission is to facilitate a seamless integration of youth into the industry, ensuring a smooth and efficient channel of operations.We are a team of seasoned professionals committed to educating, promoting, and cultivating industry-ready experts through practical learning, world-class training programs, live workshops, events, and cutting-edge research. Our advanced curriculum design capsules are meticulously crafted to ignite the passion and activity of the youth, transforming them into proficient professionals.Our organization prides itself on being innovative, transformative, and professional, with a mission to revolutionize traditional education. We strive to convert conventional learning methodologies into advanced, in-demand, practical learning experiences that align with industry requirements.### My Role encompassing a diverse range of functions, including but not limited to:- **Market Research**: Conducting in-depth analyses to understand market trends and dynamics.- **Branding**: Enhancing brand visibility and reputation through strategic initiatives.- **Operations**: Streamlining and optimizing operational processes for efficiency.- **Marketing**: Developing and executing marketing strategies to drive engagement and growth.Our collective efforts are focused on fostering a robust ecosystem where education meets industry needs, equipping the next generation with the skills required to thrive in a rapidly evolving landscape. Show less

• 

  Trader For Tomorrow

  Sept 2017 - Mar 2018

  Intern

  Exposure to financial market with industry oriented hands on course.

• 

  Su-Kam Power Systems Limited

  Oct 2017 - Nov 2017

  Marketing Trainee

  1.Understanding the needs of the consumers2.Developing product pricing and positioning strategies3.Creating communication (ATL and BTL)4.Represent the company by visiting customers to solicit feedback on company products and services

• 

  Kronos Incorporated

  Mar 2018 - Mar 2018

  Kronothon Finalist

  Came up with a frugal and feasible resolution in form of Video Pitch, Presentation and Project report of a challenging issue related to supply chain and logistics sector, provided in form of a case study inspired from real time events. Kronos® is a global leader in workforce management and human capital management cloud solutions. Guided by decades of experience and innovation, we offer the industry’s most powerful suite of tools and services to manage and engage an entire workforce from pre-hire to retire. And because workforce needs are constantly changing, Kronos solutions are designed to evolve in order to meet the challenges that our customers face every day — regardless of their industry or where they do business.More than 30,000 organizations in more than 100 countries use Kronos workforce management and human capital management applications. Our blue-chip customer base — including more than half the Fortune 1000® — is highly diverse and spread across the retail, hospitality, manufacturing, services, distribution, public sector, and healthcare industries.Cloud is the fastest-growing aspect of our business. We offer two product suites based on complexity and company size. Workforce Ready® is a cloud, multi-tenant human capital management suite. Workforce Central® provides deep functionality is optimized for vertical industries and can be scaled globally and deployed in the cloud. We were publicly traded on Nasdaq from 1992 until 2007 when we were purchased by private equity firm Hellman & Friedman. In 2014, we added two additional investors: Blackstone and GIC. We have conducted more than 70 acquisitions in our history. Show less

• 

  GoPrint

  Apr 2019 - Jun 2019

  Operations Management Trainee
• 

  Amazon

  Jun 2019 - May 2022

  Team Lead NCR

  Thriving in a fast-paced environment, I adeptly manage multiple responsibilities to oversee the day-to-day operational aspects of Amazon's supply chain. By achieving targets and meeting stringent deadlines, I consistently elevate the customer experience.Skills:- Asset Management- Change Management- EHS Gensuite- Data Visualization & Analysis- 3rd Party Vendor Management- Total Quality Management (TQM)- Management Information Systems (MIS)- Kaizen & 5S Methodologies- Industrial Hygiene Audits- Warehouse Management- Six Sigma- Gemba Walks- Benchmarking Key Responsibilities:- Training & Coaching : Guiding newly hired last mile and middle mile managers, as well as interns, ensuring they are well-equipped for their roles.- Point of Contact : Acting as the liaison for various teams including Amazon Pay, Amflex, WHS, Training Team, DSL, HR, ACES, DEV-OPS, and CS, facilitating collaborative projects and operational processes.- Customer Escalations : Handling and documenting customer escalations across multiple platforms.- Manpower Planning & Management : Strategically planning and managing manpower to optimize efficiency.- Cost Optimization : Enhancing cost per shipment to maximize operational cost-efficiency.- Pilot Projects : Leading various pilot projects aimed at innovating and improving the last mile supply chain for Amazon Logistics.With a customer-obsessed mindset and a mechanism-driven approach, I strive for operational excellence in every facet of my role. Show less

• 

  Flipkart

  May 2022 - Jul 2023

  Operations Manager

  Overseeing the Hybrid Hub operations (encompassing both first mile and last mile) in Gurgaon, I manage a team of over 150 direct and indirect reports. Driven by a customer-obsessed mindset and a mechanism-oriented approach, I ensure seamless and efficient operational excellence.

• 

  Increff

  Jun 2024 - now

  Sr. Technical Delivery Engineer (Product Oriented Delivery Team 2)

  As. Sr. Technical Delivery Engineer in (Product Oriented Delivery) POD2, I Empower Revenue & Profit Margin Growth of my clients through Streamlined Operations: As part of the Omni success team, I collaborate with Brands to seamlessly integrate their Enterprise Resource Planning (ERP) systems with various marketplaces through API integration. This ensures comprehensive inventory exposure across all their ecommerce platforms, maximizing sales opportunities and minimizing errors like unfulfilled orders. By providing innovative SaaS solutions for warehousing and merchandising, I contribute to our clients' success by streamlining their operations and boosting their bottom line.Data-Driven Problem Solver: Leverage data analysis to meticulously identify root causes of recurring issues, implementing lasting solutions to optimize processes and enhance overall performance.Knowledge Architect & Process Optimizer: Develop and maintain comprehensive BRDs, PRDs, SOPs, FAQs, and other solution documents, empowering both internal teams and customers.Champion Customer Centricity: Serve as the primary point of contact for escalation metrics, proactively addressing client delivery issues and driving maximum customer satisfaction with each interaction. Show less