Bradley Davis

Experience

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  Raytheon

  Oct 1997 - Aug 1998

  Electronics Technician

  Was a member of the Analog/Microwave Design Group. Primary duty was the operation of a computer controlled Printed Circuit Board (PCB) Milling Machine. Various PCB Drawings were converted to physical prototypes for test setups used in numerous microwave frequency applications. Performed various tests on equipment and logged data accordingly. Also I created a data acquisition program for a RADAR testing application.

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  Deerhurst Resort

  May 1999 - Sept 1999

  3rd Cook
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  Delta Hotels & Resorts

  May 2000 - Sept 2000

  2nd Cook
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  Marriott International

  Jun 2001 - May 2002

  Front Desk Associate

  Positions held within the Front Office included: Night Auditor, PBX Operator, Concierge, and Front Desk Clerk. All duties were performed with minimal direct supervision. Night audit was completed with no supervision. Occasional Bell Desk duties were performed including: Airport Shuttle Driver, Valet, and luggage delivery.

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  Westmont Hospitality Group

  Nov 2002 - Jun 2005

  Front Office Supervisor, Food Services Supervisor, Night Auditor

  Supervisor duties included, Staff scheduling, payroll, revenue management, HDBM Database maintenance, and daily from office cash balancing. Acquired a thorough understanding of Fidelio Property Management System (PMS). Duties included: taking guest reservations, room blocking, general Front Desk tasks, Concierge services, and Security. Capable of performing Night Audit duties without supervision.

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  Northwind Canada

  Jun 2005 - Jul 2007

  Support Specialist

  Fielded support calls from clients, investigating and solved technical issues within the software, troubleshooting various hotel interfaces (call accounting, PBX, point of sale, credit card, and reservation systems), testing new versions of the program, training of clients on various aspects of the software, and documentation. Have also traveled to various client sites to install and train the program.

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  Gordon Food Service

  Jan 2007 - Jan 2013

  EBusiness Specialist

  Served as the key contact for Customer Sales Representatives (District Sales Managers, District Sales Representatives, Multi Unit Sales and Customer Care Representatives), sharing with them via training, marketing, and other venues the value of the electronic business tools available. Assisted with testing, implementation, and rollout of eBusiness solutions to support the company's strategic initiatives.

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  Total E Integrated

  Feb 2014 - Oct 2016

  Software Consultant

  Install and configure the Total e Golf software package at customer sites; including installation of required hardware and software systems, configuration, as well as extensive customer training and support activities. Maintain and share with clients a strong understanding of the daily routines within the hotel/lodging operations including: reservations, night auditing, yield management, channel management, define rates and analyzing the operation.Skills Used Experience with club management applications preferably in the Private or Public Golf Club Industries or other related Hospitality Industries Ability to sell value added professional services Strong interpersonal skills with regards to training new and existing customers Great customer relations and communication skills (oral and written) Ability to install hardware and software including servers and POS systems Ability to meet deadlines Ability to quickly learn and retain a large amount of information General IT and networking knowledge Ability to manage multiple priorities Problem solving Show less

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  Smart Thought Technologies

  Oct 2016 - Apr 2019

  Customer Support Representative
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  Carlisle Technology

  Apr 2019 - now

  • Customer Implementation Specialist

    Sept 2020 - now

  • Customer Support Specialist

    Apr 2019 - Sept 2020