Lisa Dibiase

Experience

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  A.F.A. LaGatta&LaVolpe

  Feb 2009 - Jul 2012

  Receptionist front-office

  - Greeting and welcoming guests and providing them with a positive first impression of the organization- Directing guests and answering their questions- Notifying other workers of visitor arrival- Answering the telephone; taking and relaying messages; providing information to callers- Scheduling singing classes and maintaining appointment calendar- Performed administrative and clerical tasks

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  The Marsh Agency

  Sept 2009 - Oct 2009

  Receptionist

  - Editorial duties (reading manuscripts)- Correspondence with agents, authors and publishing houses,- Scheduling appointments

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  MIDO

  Feb 2015 - Feb 2015

  Hostess

  Hostess at the Press Booth:- Greeting Guests (Press Agents)- Answering enquiries in either italian, english or portuguese

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  Cooperamilan SRL (코어페라)

  Oct 2015 - Oct 2020

  Booking dept. Assistant Manager

  - Allocating tasks to Department staff- Scheduling and organizing Business Travel Groups- Managing all reservation databases and ensuring that information is kept up to date at all times- Developing strong working relationships with commercial clients- Contracting hotels and museums- Booking hotels in Italy and South of France- Accounting for hotels reservations, restaurants, etc- Planning events- After sales client support- Check on pending reservations and air ticketing- Making sure to follow-up with customers/travel agencies in complying with ticket payment deadlines- Scheduling appointments- Responsible for clerical activities of administrative departments such as answering phone calls, preparing reports and compiling files.- Representing the Company at Fairs and Congresses- Assisting HR during interviews when needed- Handling emails and PEC- Translating eng to ita- E-banking payments Show less

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  Bracco

  Jan 2021 - now

  Congresses, Events and Sales Support Officer

  - Support Congress and Events Manager in all activities related to event planning and execution, ensuring seamless coordination and successful outcomes for each event- Contact guests/consultants partecipating to events for EFPIA reporting, management of GDPR and administration matters- Manage the entire process of the medical consultancies (from contact to contract)- Responsible for managing the shipment of Promotional and Marketing Materials using SAP MM in coordination with in-house logistics.- Managing in-house purchase requests on SAP MM- Support in-house clients about purchasing orders matters- Support the Sales Representatives with monthly expenses and information needed by payroll dept. (Salesforce and SAP Concur)- Draw up statements of expenditure - Interact with different business functions - Support the Country Manager Show less