Aishat Olarinde

Experience

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  Standard Metallurgical Company LTD

  Jun 2018 - Nov 2018

  Student Intern

  Quality control assistant

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  Tetanura

  Dec 2019 - Sept 2020

  Customer Sales Representative
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  Max-Migold

  May 2020 - May 2021

  Graduate Engineering Trainee

  - I WORKED CLOSELY WITH THE ENGINEERS, TRAINING AND ADMIN MANAGERS TO PROVIDE HARDWARE AND SOFTWARE TECHNOLOGY SOLUTIONS FOR EFFECTIVE MAN AGEMENT OF LARGE PORTFOLIOS OF ASSETS. - I WORKED ON CONVERTING LEADS AND CLIENTS THERE BY GENERATING REVENUE. - I WORKED ON CUSTOMER RELATIONSHIP MANAGEMENT.

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  Zenith Bank Plc

  May 2021 - now

  Information Technology Support Engineer

  - Ensuring 99.9% uptime for all internal-facing applications and providing 1st and 2nd level support.- Design and provision of resolution for internal-facing application problems. - Resolving Support tickets for in-house applications. - New application update and upgrade implementation. - Application testing before and after deployments to users. - Modifications and additions to various system standards which led to an increase in service efficiencies. - Maintaining high level of support by consistently improving operating systems and application software knowledge.- Investigation and analysis of data extracted from the database. - Working closely with end-users to assess business requirements, support change, and deliver high-quality customer experiences. - Providing technical support throughout the development phases of new products. - Troubleshooting system and network problems, diagnosing and solving software faults that resulted in cost savings. Show less