Michala Meyer

Michala Meyer

Client Support Specialist With Apple

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location of Michala MeyerAustin, Texas Metropolitan Area

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  • Timeline

  • About me

    Network Technician with RightRound

  • Education

    • The University of Texas at Austin

      2014 - 2018
      Bachelor's degree Social Work

      Activities and Societies: Longhorn Band (marching band), Gamma Rho Lambda As well as a minor in psychology

  • Experience

    • Apex Systems

      Nov 2018 - Sept 2019
      Client Support Specialist With Apple

      Assist clients with account related questions through phone and email. Providing information regarding returns, exchanges, shipping information and account inquiries. Edit and update any changes to an existing or new account.

    • RightRound, LLC

      Sept 2019 - Mar 2020
      Event Network Technician

      Deploy short-term network services for events and conferences, either hard wired or wireless. Monitor, troubleshoot (strong emphasis), diagnose and test network configurations. Coordinate and communicate the installation and configuration of networks with clients and shareholders

    • TECHEAD

      Nov 2020 - Jul 2021
      Depot Bench Technician
    • Twilio

      Jul 2021 - Apr 2022
      Data Entry Specialist
    • RightRound, LLC

      Apr 2022 - now
      • Senior Network Specialist

        Jul 2023 - now
      • Warehouse Manager

        Jul 2023 - Sept 2024
      • Network Technician

        Apr 2022 - Jul 2023
  • Licenses & Certifications

    • Warranty Basics for Technicians and Profile Administrators (RWSW112)

      Lenovo
      Dec 2020
    • Warranty Basics for Service Managers and Claim Administrators (RWSW113)

      Lenovo
      Dec 2020
    • Lenovo Service Support Guide (RWSW111)

      Lenovo
      Dec 2020
    • Warranty Service Authorization Exam (RWST016)

      Lenovo
      Dec 2020