Talk to sales Try for Free

Michala Meyer

Client Support Specialist With Apple

262 followers

Austin, Texas Metropolitan Area

Connect with Michala Meyer to Send Message

Connect with Michala Meyer to Send Message

Timeline
About me
Network Technician with RightRound
Education
- The University of Texas at Austin
  2014 - 2018
  Bachelor's degree Social Work
  Activities and Societies: Longhorn Band (marching band), Gamma Rho Lambda As well as a minor in psychology
Experience
- Apex Systems
  Nov 2018 - Sept 2019
  Client Support Specialist With Apple
  Assist clients with account related questions through phone and email. Providing information regarding returns, exchanges, shipping information and account inquiries. Edit and update any changes to an existing or new account.
- RightRound, LLC
  Sept 2019 - Mar 2020
  Event Network Technician
  Deploy short-term network services for events and conferences, either hard wired or wireless. Monitor, troubleshoot (strong emphasis), diagnose and test network configurations. Coordinate and communicate the installation and configuration of networks with clients and shareholders
- TECHEAD
  Nov 2020 - Jul 2021
  Depot Bench Technician
- Twilio
  Jul 2021 - Apr 2022
  Data Entry Specialist
- RightRound, LLC
  Apr 2022 - now
  - Senior Network Specialist
    Jul 2023 - now
  - Warehouse Manager
    Jul 2023 - Sept 2024
  - Network Technician
    Apr 2022 - Jul 2023
Licenses & Certifications
- Warranty Basics for Technicians and Profile Administrators (RWSW112)
  Lenovo
  Dec 2020
- Warranty Basics for Service Managers and Claim Administrators (RWSW113)
  Lenovo
  Dec 2020
- Lenovo Service Support Guide (RWSW111)
  Lenovo
  Dec 2020
- Warranty Service Authorization Exam (RWST016)
  Lenovo
  Dec 2020

Recommendations
...