Paullaster Okoth

Experience

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  Multimedia University of Kenya

  Aug 2018 - Aug 2019

  Information Technology Support Assistant

  While at Multimedia University of Kenya IT support's office, I learned various skills including;Network Troubleshooting, Server Deployment, SUSE server administration, setting up a LAN network, Managing and using File server over network, Adding computers, Printers, and scanners to a local domain network and Providing technical support to the staff.

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  MicroTesla

  Aug 2019 - Sept 2020

  Chief Technology Officer| Founder @microTesla

  Building fully fledged software solutions solving native problems.We are a fast company that accommodate change and it's consequences

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  Sama

  Sept 2020 - Mar 2023

  Junior Developer

  Played a pivotal role in the redesign of SamaHub platformprioritizing user experience, significantly increasing efficiencyfor over 2,000 employees with 47% work completion rate.

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  华为

  Jul 2022 - Sept 2022

  Software Engineering Management Trainee

  Writing scripts to monitor Convergent Billing SystemWriting SQL Queries to pool data for the CDRsUsing Linux tools to diagnose and monitor CBSUsing networks tools and visual dashboards to monitor the performance of CBSCreating and modifying users using web service

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  Kinetic Technology Limited

  Mar 2023 - now

  Senior Web Developer

  Spearheaded redesign of Kinetics's membership platform,prioritizing user experience by developing intuitive UIs tailoredto user needs and preferences, which generated 3 salesopportunity for the membership platform in Nairobi in Q1 2024and achieved 18% increase in sale.Played a pivotal role in development of Kinetics's ElectronicVoting Systems with user centric design, significatly enhancingvoting process and security. The voting ststem facilitated 46%increase in revenue in Q1 2024, gaining reputation amongclients.Championed a 40% Reduction in Client Support ResolutionTime: Led the development team in implementing strategicimprovements to our software support infrastructure. Thisresulted in a remarkable 40% decrease in client supportresolution time, significantly enhancing customer satisfactionand fostering trust within our client base. This achievement hasalso bolstered the company's reputation for providingexceptional cuomer service.Led the development of Kinetics's research proposals' reveiewplaftform with intuitive UI, significantly ehnacing the researchgrants awards with a reduction from 6 months to 1 month byhugely slashing review time by 80%, increasing revenue by 20%in Q3 2023 Show less