
Summer Riddick

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About me
Behavioral Health Technician
Education

1 On 1 Technical College
2020 - 2020Certification Phlebotomy Technician
Troy University
2020 - 2024Bachelor of Science - BS Human Services
Milton Hershey School
-High School DiplomaActivities and Societies: Varsity Choir, Gospel Choir, District Choir, Varsity Soccer, Varsity Swimming, Varsity Track and Field
Experience

US Army
May 2015 - Aug 2020-Supervises and performs duties involving request, receipts, storage, issue, accountability and preservation of individual, organizational, installation and expendable supplies and equipment-Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping-Supervise the work of logistics specialists, planners, or schedulers-Create policies or procedures for logistics activities-Ensure carrier compliance with company policies or procedures for product transit or delivery-Maintain reports, process documentation, customer service logs, or training or safety records-Negotiate with suppliers or customers to improve supply chain efficiency or sustainability Show less -Maintained and administered company inventory control and property management procedures.-Developed important reports, outline/schedule and conduct stock-taking as at when due.-Assisted in planning and maintaining of logistics policies and procedures.-Kept accurate records of all forms of transactions relating to the company’s logistics operations.-Negotiated transportation or logistics rates with suppliers and customers so as to improve the supply chain.-Analyzed areas of corporate logistics so as to find out the most cost-effective means or method of transporting supplies.-Supervised and performed duties involving request, receipts, storage, issue, accountability and preservation of individual, organizational, installation and expendable supplies and equipment-Collaborated with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping-Supervised the work of logistics specialists, planners, or schedulers-Created policies or procedures for logistics activities-Ensured carrier compliance with company policies or procedures for product transit or delivery-Maintained reports, process documentation, customer service logs, or training or safety records-Negotiated with suppliers or customers to improve supply chain efficiency or sustainability Show less -Maintained and administered company inventory control and property management procedures.-Developed important reports, outline/schedule and conduct stock-taking as at when due.-Assisted in planning and maintaining of logistics policies and procedures.-Kept accurate records of all forms of transactions relating to the company’s logistics operations.-Negotiated transportation or logistics rates with suppliers and customers so as to improve the supply chain.-Analyzed areas of corporate logistics so as to find out the most cost-effective means or method of transporting supplies. Show less
Logistics Supervisor
Nov 2018 - Aug 2020Logistics Specialist
Jul 2016 - Nov 2018Logistics Specialist
May 2015 - Jul 2016

GEORGIA PSYCHIATRY AND SLEEP, LLC
Sept 2020 - Jun 2021Medical Assistant/Receptionist-Annotated patient medical histories-Explained treatment procedures to patients-Prepared patients for examinations-Assisted the physician during examinations-Collected and prepared laboratory specimens-Performed basic laboratory tests-Instructed patients about medication and special diets-Prepared and administered medications, including by intramuscular, intradermal, and subcutaneous injections—including vaccinations/immunizations, as directed by a physician or other licensed provider (e.g., a nurse practitioner or physician assistant)-Transmitted prescription refills as directed-Used computer applications-Answered telephones-Welcomed patients-Updated and filed patient medical records-Scheduled appointments-Handles correspondence, billing, and bookkeeping Show less

Flow Health
Aug 2021 - Apr 2022-Designed and developed training programs (outsourced and/or in-house)-Selected appropriate training methods or activities (e.g. simulations, mentoring, on-the-job training, professional development classes)-Conducted Laboratory wide training needs assessment and identify skills or knowledge gaps that need to be addressed-Used known education principles and stay up-to-date on new training methods and techniques-Gathered feedback from trainers and trainees after each educational session-Maintained updated curriculum database and training records-Managed and maintained in-house training facilities and equipment-Researched and recommended new training methods-Verified accuracy of client and specimen details.-Examined specimens for adequacy and appropriateness.-Captured client and specimen data electronically.-Labeled and numbered specimens, and preparing aliquots.-Centrifuged specimens.-Disposed of specimens more than seven days old.-Assisted clients and phlebotomists with inquiries pertaining to specimens requirements and test turnaround times.-Complied with applicable laws and regulations, and company procedures and policies. Show less -Verified accuracy of client and specimen details.-Examined specimens for adequacy and appropriateness.-Captured client and specimen data electronically.-Labeled and numbered specimens, and preparing aliquots.-Centrifuged specimens.-Disposed of specimens more than seven days old.-Assisted clients and phlebotomists with inquiries pertaining to specimens requirements and test turnaround times.-Complied with applicable laws and regulations, and company procedures and policies. Show less
Lead Training Coordinator
Jan 2022 - Apr 2022Specimen Processor
Aug 2021 - Jan 2022

Highland Rivers Behavioral Health
Mar 2022 - Oct 2022Case Manager-Accurately Reported daily check-ins and weekly updates of client information.-Acted responsibly and follows professional code of conduct as set forth by senior personnel.-Handled case assignments, drafts service plans, reviews case progress and determines case closure.-Helped patients make informed decisions by acting as their advocate regarding their clinical status and treatment options.-Recorded cases information, complete accurately all necessary forms and produce statistical reports.-Found appropriate clinical care teams best suited to each patient's needs.-Coordinated care with a patient's clinical team-Assessed patients for necessary care or changes to current care plans.-Analyzed the clinical team's methods and decisions to ensure they fit with patient care goals.-Assessed the ethics and legality concerning patient care. Show less

MUST Ministries
Apr 2023 - Jun 2023Case Manager- Screen all applicants and determines eligibility at intake and when indicated by program; make appropriate referrals as needed. - Orient all clients on the program policies and procedures. - Provide Case management for individual clients including: conduct needs assessments, create individualized service plans to achieve self-sufficiency. - Serve as the program representative at team meetings presenting the issues and concerns of the clients.- Increase client's awareness of available community and agency resources and assist them in accessing these services. - Coordinate the provision of substance abuse, employment, and mental health services with the appropriate agency/program. - Develop and maintain partnerships and networks with community agencies that best serve the general specific needs of homeless clients. - Maintain all client charts and records according to established standards. - Complete data collection and report requirements for various funding sources utilizing the required data systems. - Work with Housing team to ensure program compliance. - Manage program budgets for security deposits, rent, service match, etc. - Collects program fees. - Check apartments weekly and conducts check-ups of the living conditions as well as health, security, and drug tests. Show less

Highland Rivers Behavioral Health
Jun 2023 - Feb 2024Assertive Community Treatment (ACT) Case Manager-Accurately Reports daily check-ins and weekly updates of client information.-Handles case assignments, drafts service plans, reviews case progress and determines case closure.-Helps individuals make informed decisions by acting as their advocate regarding their clinical status and treatment options.-Record case information, complete accurately all necessary forms and produce statistical reports.- Find appropriate clinical care teams best suited to each individuals needs.-Coordinate care with the individuals clinical team.-Assess individuals for necessary care or changes to current care plans.-Analyze the clinical team's methods and decisions to ensure they fit with individuals care goals.-Assess the ethics and legality concerning the individuals care.-Provides structured activities that promote socialization, recovery, wellness, self-advocacy, development of natural supports, and maintenance of community living skills. -Intervene, stabilize and manage acute crisis situations as needed. -Assists individuals in identifying strengths which aid and barriers that impede the recovery process. -Ensure and provide high quality, compassionate, and ethical mental health services to improve program and organizational performance.-Possess the skills and ability to assist other individuals in their own recovery-Assist with service related compliance.-Assist in training co-staff in areas relating to service specialties as needed.-Maintain confidentiality for all indirect/direct service in accordance with agency policies and HIPAA policies.-Contact, process, follow-up on new referrals; enroll/assign to appropriate CM teams. Show less

North Atlanta Behavioral Health
Feb 2024 - nowBehavioral Health Technician-Carrying out individual treatment plans prescribed by medical professionals.-Listen to clients concerns, observe their behavior, and record their condition.-Provide medications and other treatments to clients, following instructions from doctors and other medical professionals-Monitor patients’ vital signs, such as their blood pressure and body temperature-Help clients with daily living activities-Monitor patients’ behavior and location in a mental healthcare facility-Participate in or accompany clients to group activities Show less
Licenses & Certifications

Youth Mental Health First Aid
National Council for Mental WellbeingMar 2023
Adult Mental Health First Aid
National Council for Mental WellbeingDec 2023
Columbia Suicide Severity Rating Scale
Highland Rivers Behavioral HealthOct 2023
Basic Life Support (BLS)
American Red CrossOct 2023
CPR & AED
American Red CrossOct 2023
Volunteer Experience
Assistant Chapter Secretary
Issued by Kappa Epsilon Psi Military Sorority, Incorporated on Nov 2022
Associated with Summer RiddickIntensive Case Management Intern
Issued by International Rescue Committee on May 2022
Associated with Summer RiddickAssistant Chapter Secretary
Issued by Kappa Epsilon Psi Military Sorority, Incorporated on Jul 2021
Associated with Summer RiddickEmployment Casework Intern
Issued by International Rescue Committee on Dec 2021
Associated with Summer RiddickParaprofessional
Issued by East Alabama Mental Health Center on Jun 2020
Associated with Summer RiddickBig Sister
Issued by Big Brothers Big Sisters of America on Dec 2019
Associated with Summer Riddick
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