Chloe Barrozo

Experience

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  University of California, Santa Cruz

  Mar 2013 - Jun 2014

  UC Santa Cruz Jack Baskin School of Engineering Proctor

  Proctored exams for students with special accommodations at the School of Engineering at UCSC.

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  CLARK TRUCKING LLC

  Aug 2014 - Sept 2014

  Weigh Station Manager

  Managed successful and timely coordination of intake and dispatch of large transportationvehicles during pear season. Crafted an individualized intake system to maintain accuratestock records and schedules. Communicated all delays to Supervisors and redirectedshipments en route in response to carrier requests. Supervised three permanent employeesand 20 outgoing drivers daily.

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  Shoefly and Sox

  Sept 2014 - Jan 2015

  Customer Service Specialist, Social Media Manager

  Provided excellent service, enhancing customer experience and creating a repeat and referral client book at a sole-proprietor specialty shoe store. Merchandised sales floor and store window with rotating product. Maintained the inventory system and executed special order requests. Managed the store’s Facebook, Instagram and Pinterest presence.

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  Community Interface Services

  Mar 2015 - Aug 2018

  As a Program Assistant I engage in hands-on direct service provision and assist Coordinators and Supervisors with various planning and implementing program preparation functions and activities for the Independent Living, Supported Employment, and Day Your Way programs. I facilitate communication by becoming familiar with capabilities and needs of each client as relevant to three different programs. I maintain client data documentation and ensure overall quality of direct services, by developing rapport and ongoing positive relationships with clients and all members of their planning team. I craft examples of valuable documentation and mentor new employees to handle complex client situations and effective direct service techniques. I assist with the direct service staff scheduling and substitute coordination of over 80 staff members, prepare and review client billing and attendance records and distribute and submit reports to appropriate parties in a timely manner. Show less Functioned as a member of the interdisciplinary planning team by assessing needs anddesigning/implementing support plans for adults with developmental disabilities. Implementedperson-centered curricula and acted as a client advocate by encouraging client's autonomy andestablishing client-driven program objectives and goals. Developed and expanded clientparticipation in, and access to, typical community activities and services. Communicated allprogress needs concerning client's employment development, vocational development, and/orindependent living to the Coordinator, Supervisor, and employer. Maintained open and positivecommunication with all stakeholders by timely response to all phone calls, voicemail, text,and emails. Adapted productively to change and demonstrated flexibility in approaches to workand crises. Show less

  • Program Assistant

    Aug 2015 - Aug 2018

  • Resource Counselor

    Mar 2015 - Aug 2015
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  Community Health Improvement Partners

  Jun 2018 - Jun 2020

  The RRA and ILA directly support niche housing operators by supplying the community with tools and resources to promote high-quality living options for disenfranchised communities. Chloe played a significant role in the building and implementation of the original Recovery Residence of San Diego quality housing program funded by the County of San Diego. Chloe created foundational documentation and systems that lead the program to surpass contract deliverables in its inaugural year by studying housing, recovery and justice-involved service models. Simultaneously, her efforts as Program Assistant for the ILA helped maintain and increase association membership beyond 100 member homes. She was responsible for recruiting members and subject-matter-experts, creating educational materials, facilitating training to the public, conducting in-home reviews, managing the volunteer review team and facilitating internal Work Team meetings. In her tenure at CHIP, she represented the housing programs at numerous County-wide meetings and conferences and served as the primary contact for public inquiries with assisting consumers in need of housing. Show less Assisted in the programmatic development of the founding documents of brand new program. Developed system of notating, tracking, and presenting valuable questions and statements made during initial program trainings. Test subject of newly developed evaluation tools and scope of work protocols. Initiated and facilitated recruitment, training and membership of the Peer Review Accountability Team. Monitored membership application process and conducted intake process for new applications and site visits. Show less

  • Program Coordinator- Recovery Residence Association

    Jan 2020 - Jun 2020

  • Program Assistant- Independent Living Association

    Jun 2018 - Jun 2020
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  Cordoba Corporation

  Jun 2020 - Nov 2021

  Chloe supports the San Diego Gas & Electric (SDG&E) Electrical System Hardening (ESH) Program Construction Management team in developing efficient documentation and data-driven metrics for SDG&E’s engineering services. Her responsibilities involve managing the Construction Management Team’s weekly contractor documentation and data input. She is accountable for creating and maintaining weekly construction outlines for contractor meetings, representing the CM team in client and contractor meetings, updating databases per construction drawings and contractor communication, managing job walk scheduling, compiling and distributing reports to stakeholders and developing training materials and process mapping. Additionally, she supports the Cordoba HR team with onboarding new hires, editing proposal efforts, processing expense and mileage reports and managing company equipment and vehicles. Show less

  • Project Coordinator-SDG&E Electric System Hardening Program

    Mar 2021 - Nov 2021

  • Project Administrator

    Jun 2020 - Feb 2021
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  Cordoba Corporation

  Mar 2022 - now

  Project Support Specialist, SDG&E New Business Projects