Dalzar Tawfeeq

Experience

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  Allai Newroz Telecom

  Jul 2013 - Jul 2016

  Information and Data Management Officer

  • Formulate, implement, and enforce proper data collection policies and procedures. • Train reporting agencies on data collection tools and equipment. • Implement quality control activities. • Develop and implement data management plans. • Oversee data management work performed by project staff and partners. • Ensure data system (Research Tool) is operational. • Manage data entry works/teams. • Troubleshoot data submission errors and data error issues. • Perform and document procedures for data preparation including data cleaning, standardization and analysis. • Be responsible for quality control procedure (including , but not limited to, random phone calls to check visits, and also checking data entry quality). • Regularly back up data. Show less

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  Korek Telecom

  Jul 2016 - Mar 2017

  Information Management Officer / Team Leader

  • Prepare the Information Management briefing documentation. • Produce periodic progress information reports. • Under the guidance of the supervisor, collect, analyze and disseminate operations and quality assurance related information from/to all stakeholders. • Support in drafting plans, reports and related documents as required to support the programme activities. • Conduct data entry under the guidance of PM. • Implement and regularly update the Information Management Strategy and the Dissemination Plan for all information management related products produced by the relevant sector or agency. • Design necessary data collection forms, ensuring that the purpose and use of data collected is clear and that questions are simple, clear and collectible. Show less

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  Save the Children International

  Mar 2017 - Apr 2017

  Information Communication Technology Assistant

  Equipment• Configure and deploy new and refurbished workstations, laptops and peripheral equipment.• Install, troubleshoot, repair, update and maintain workstations and laptops.• Install, maintain, and troubleshoot printers/copiers as well as manage toner requests.• Set up and support audio/visual equipment for presentations and trainings on and off site.• Install and configure peripherals including scanners, external drives, monitors and other peripheral hardware.Software• Provide software and system troubleshooting and support.• Install, maintain, troubleshoot, and update operating systems and user applications.• Proactively schedule software upgrades and patching.• Assure that all software on SCI equipment is licensed and keep record of licenses.Network• Monitor network to ensure network functionality and availability to all system users.• Install, maintain, troubleshoot, and repair cabled, wireless and other network infrastructure.• Support existing server and administer access rights for all users in the office.Security• Maintain local and server based anti-virus software.• Inform and train users and management in how to adhere to SCI global and local security ICT policies.• Handle the relocation of computer equipment as a result of office or personnel changes.• Request and setup new user accounts and email accounts (in collaboration with ICT Support – Erbil).• Participation in research and recommendation of improved infrastructure processes and technologies to include growth planning.• Work directly with vendors to schedule repairs and maintenance. • Request and evaluate services with vendors and service providers. • Work with ISP and other outside vendors to ensure dependable operations. Show less

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  UNOPS

  Apr 2017 - Dec 2022

  Provides specialized advice to users, analyzing users’ requirements and translating these into new applications; determines application systems integration and linkage issues.• Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring indicators for new trends to measure performance and continued effectiveness of assigned systems, etc.• Gather and analyze data from a broad range of existing data sources.• Prepare dashboards and visualizations to present data in a meaningful and clear manner. • Process, clean, and verify the integrity of data used for analysis. • Develop database views to expose data to visualization tools.• Develop technical documentation and training materials.• Assist with the maintenance of spatial baseline and operational datasets by following relevant standards.• Assist with the production and updating of high-quality map products and maintain a repository of spatial data and geodatabases. • Assist in daily and weekly analysis of call log, tracking cases referred to partners and their level of feedback as it comes in. • Document this feedback from partners in a systematic way to facilitate analysis and reporting of impact and support the overall accountability of humanitarian actors to the affected population. • Perform front-end updates and support on identifying outstanding items for periodical review as needed.• Communicate with NGO Partners on referral key messages and ensure it is clearly understood by the operators. • Perform folder and file management including versioning in shared drive. • Assist in donor reporting and generating ad-hoc reports.• Assist in overall database preparedness and management. • Document cases and feedback for regular impact analysis.• Communicate with partners to update the IIC’s directory for humanitarian services. Show less • Work in partnership with the Information Management and Reporting Officer in regular duties and responsibilities, including, but not limited to: data cleaning and preparation, oversight and maintenance of internal data collection and management systems, production of ad-hoc and regular reports, as well as representation and/or presentation of IIC materials at relevant meetings. • Draft and edit promotional and/or communication materials and strategy to raise the profile of the call center among affected populations and humanitarian actors (nationally and globally), including communicating updates to Headquarters in Copenhagen. • Prepare dashboards and visualizations to present data in a meaningful and clear manner.• Assist teams with defining and fine-tuning business processes by leveraging data-related industry best practices.• Develop data management policies and processes required to support the collection, management, and sharing of data.• Process, clean, and verify the integrity of data used for analysis.• Develop database views to expose data to visualization tools.• Develop technical documentation and training materials.• Assist with the maintenance of spatial baseline and operational datasets by following relevant standards.• Communicate with partners to update the IIC’s directory for humanitarian services.• Provide research and data collection on knowledge management upon request.• Analyze data and identify trends for ad-hoc reporting.• Provides specialized advice to users, analyzing users’ requirements and translating these into new applications.• Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing user support, including resolving difficult problems.• Gather and analyze data from a broad range of existing data sources.• Prepare dashboards and visualizations to present data in a meaningful and clear manner.• Support the call centre with IT support at all level. Show less

  • Information Management Senior Associate & ICT Focal point

    Oct 2018 - Dec 2022

  • Support Service Associate

    Apr 2017 - Sept 2018
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  UNRWA

  Sept 2021 - Dec 2022

  Data Support Officer - Consultant - P2

  Humanitarian principles – Neutrality,UNRWA • HQ Amman, Jordan.• Work with the data coordinator to ensure centralization of data and consistent standards across UNRWA data management systems.• Work to enhance data management for installations, installation inspections, neutrality violations and establish follow-up capture.• Coordinate with field officers, inspectors, neutrality and protection staff to ensure that SOPs are met and data is collected adequately.• Support data focal points in fields to develop systems for effective cleaning of data.• Support cleaning of historic data as necessary.• Ensure coordinates and (in)active installation statuses are up to date.• Suggest field-specific enhancements to the Information Management and Technology colleagues and test such enhancements.• Develop systems with the data manager for following up on data and issues.• Train field staff where necessary.• Support data focal points to develop improved systems for planning, monitoring, and reporting.• working with the data coordinator to share good practices across fields.• Support field to strengthen and streamline other reporting and data management processes. Show less

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  UK-Med

  Jan 2023 - May 2023

  • Prepare and develop reports, and datasets in response to requests from Board of Supervisors, hospitals, EMT providers and the public• Provide technical assistance and consultation to hospital and EMT personnel regarding timely and accurate data collection and submission.• Support hospital and EMT provider reporting requirements• Assist with research• Support system wide quality improvement and performance monitoring activities.• Create, review, and adapt data collection tools according to the project indicators, and coordinating the development, implementation and follow up of Standard Operating Procedures (SOPs) for documentation.• Develop Standard Operating Procedures (SOPs) for documentation and implement data quality assurance methods to ensure good performance of the activities and reliability of the information, treating with respect and confidentiality all patient information• Provide technical support to the medical team and data entry staff in the implementation of routine data recording, collection, and entry for the selected project indicators in clinics and/or hospitals and/or health centres. Organizing and implementing or providing technical support in the establishment of monitoring tools for new activities as initiated in the project.• Provide training to Data clerks/ officers in line with the above point.• Following analysis, identifying, and reporting any new and interesting indicators for review with the medical team for potential follow up where relevant.• Supporting work of the data team personnel for quality assurance, including identification of training needs and providing coaching for the staff on issues related to data.• On a weekly and monthly basis and in collaboration with the medical team, support the preparation and submission of summary reports on analyzed data for UK-Med Health programme, liaising closely with Medical Coordinator and MEAL manager. Show less • Develop an assessment and plan of action for the Data Management and development of a Health Information system for Ukraine focusing on Data collection, analysis, reporting, monitoring and evaluation processes, in line with Country programme priorities and Health Advisor recommendations.• Create, review, and adapt data collection tools according to the project indicators, and coordinating the development, implementation and follow up of Standard Operating Procedures (SOPs) for documentation.• Develop Standard Operating Procedures (SOPs) for documentation and implement data quality assurance methods to ensure good performance of the activities and reliability of the information, treating with respect and confidentiality all patient information• Provide technical support to the medical team and data entry staff in the implementation of routine data recording, collection, and entry for the selected project indicators in clinics and/or hospitals and/or health centres.• Where required, implementing detailed analysis of recorder data for key indicators for the project to facilitate the definition, redefinition or reorientation of project activity – share input with Medical Coordinator and MEAL Manager.• Following analysis, identifying, and reporting any new and interesting indicators for review with the medical team for potential follow up where relevant.• Planning and supervising, with support of the HR department, any associated HR processes (recruitment, training/induction, evaluation, potential detection, motivation, development) of the data team in order to ensure having the appropriate team in terms of size, capabilities and skills, if requested by the in-country Medical Coordinator.• On a weekly and monthly basis and in collaboration with the medical team, support the preparation and submission of summary reports on analyzed data for UK-Med Health programme, liaising closely with Medical Coordinator and MEAL manager. Show less

  • Data Manager

    Mar 2023 - May 2023

  • Senior Data and Information Management Officer

    Jan 2023 - Feb 2023
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  UK-Med

  Jul 2023 - Oct 2023

  Dashboard and Visualization Consultant

  • Develop a dashboard and promote the visualization option for UK-MED Strategic indicators:• Liaise with the Senior Management Office to design a dashboard for the data collected by UK-MED Staff.• Design a dashboard for UK-MED Strategic indicators as per the organization's needs for regular reporting and presentations.

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  Project Abraham

  Jan 2024 - now

  Data Analyst

  • Analyzed large sets of data using Power BI and Excel, resulting in a 20% increase in efficiency and productivity.• Led the implementation of a new data collection system, resulting in a 15% reduction in errors and a 20% increase in data accuracy.• Collaborated with cross-functional teams to deliver on-time and on-budget projects and initiatives.• Executed tasks effectively and efficiently, resulting in a 15% increase in departmental productivity.