Dervon Mckellop

Experience

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  HANOVER PREP SCHOOL

  Aug 2011 - Sept 2012

  TECHNICAL SUPPORT SPECIALIST (NETWORK ADMIN)

  TECHNICAL SUPPORT, HELP-DESK SUPPORT

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  Mayberry Investments Limited

  Jan 2012 - Feb 2015

  Network Administrator

  • Implement and Manage Virtualization Project VMware and Citrix• Network Management, Desktop Management, Microsoft Exchange and Email Management • Implement and Management Server Infrastructure (over 85 servers on different platforms)• VMware Physical to Virtual project administration and management • Project Implementation (Plan, Develop and Implement Network Communication Testing Environment)• Manage Active Directory within Server 2003, 2008 and 2012• Microsoft Volume Licenses Administrator • Wireless Implementation and Management• Backup and UPS Power Management, Blackberry Enterprise Server and Client Management • Systems Reporting, Disaster Recovery Site Management and Remote Support• Network Security Management: Firewall, Internet Filtering and Camera Surveillance• XenDesktop, XenApp and XenMobile Management and Testing• Banking and Trading application Management for Bank Of Jamaica and Jamaica Stock Exchange• Vendor, User and Helpdesk Support• Storage Management SAN and NAS Show less

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  LUCEA RM COURT

  Feb 2012 - Mar 2012

  NETWORK ADMINISTRATOR( IT CONSULTANT)

  Network Management and structure cablingPlan, design and implement strategies for project implementation

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  TestOut Corporation

  Jul 2012 - May 2016

  Responsible for managing accounts in an assigned territory, and for selling products ethically and in accordance with the company’s sales process and agreed marketing strategy.Duties:Enhancing the distribution and availability of products in retail outlets.Reporting to senior managers on client needs, service delivery issues, and any competitive threats.Achieving targeted territorial growth at a rate and margin consistent with the company’s marketing plan.Influencing consumer buying habits.Successfully introducing new products across a sales territory.Attending all relevant trade shows and exhibitions.Maintaining a high personal level of product knowledge.Managing high quality customer relationships.Maintaining and updating territory records of all customers.Providing support to new and existing customers.Driving between different branches.Conducting initial product demonstrations and presentations to clients. Show less Training consultation and IT Professional training Implementation.Design relevant training and deliver engaging open sessions to promote the products and services offered by TestOut Corporation to build new business. Consult with educational institutions to assess the critical business training needs/requirements facing their organization.Develop strategies to compliment and support TVET curriculum. Develop market strategy; monitor competitive products and analyse feedback from managed accounts.Train academic clients to ensure they understand LabSim features and all the tools available in the software.Academic territory representative for the Caribbean maintaining accounts.Recommend new products and services by evaluating current product results and identifying needs to be filled.Updates job knowledge by participating in educational opportunities.Online Lecturer / Instructor Lecturer for the following courses:TestOut PC Pro Certification A+ 220-801 Windows Client Pro Certification examWindows Server ProCisco Certified Network AssociateWindows Server 2008 AdministratorWindows Server 2008 Enterprise Administrator Show less

  • Manager Caribbean Territory and Training Consultant

    Sept 2015 - May 2016

  • Caribbean Training Consultant

    Jul 2014 - May 2016

  • Spokesperson / Professional IT Lecturer/ Instructor

    Jul 2012 - May 2016
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  Micro Financing

  Feb 2014 - Feb 2015

  Managing Consultant IT Manager

  Manage company IT infrastructure, design and Implement network and company systems of local and remote client access.Manages software installations and server and desktop configuration

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  JUTA Negril Chapter

  Jul 2014 - Jul 2015

  Senior Network Engineer / IT Consultant

  Design Network work infrastructure and Implement network design planProvide technical support for hardware/software configurations and applicationsAdministered and supported local/LAN printersAdministered/provided troubleshootingNetwork Management and structure cablingPlan, design and implement strategies for project implementationProject ManagementDevelopment of DRP / BCP- Disaster Recovery Plan and Procedures and Business Continuity PlanPerform hardware, software configurations and networkProviding remote Support on Network infrastructure,Spearhead Network communication project with Flow for Fiber Optic installation Show less

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  TTech GmbH

  Feb 2015 - Jun 2015

  IT Consultant

  Providing Technical support and knowledge on network infrastructure on previous client acquisition using Managed Service Providers.

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  The Jamaica Stock Exchange Limited

  Mar 2015 - Apr 2015

  Network Systems Administrator (Technical support )

  Managing of the network infrastructureManagement of Trading platform, VPN connections to Brokers, Client supportVirtulization managementProviding guidance to IT Team memebers and IT ManagerManage & support over 35 virtual & physical serversExperience with windows applications and environmentsExperience with VMWare vSphereStrong knowledge of Active Directory and Group Policy AdministrationStrong hardware experience (servers, desktops and printers)Working knowledge of standard networking protocols Working knowledge of database administrationProficient in Microsoft PowerPoint, Word, Excelknowledge of Audio and Video Editing knowledge of website maintenanceknowledge of HTMLProficiency with WordPress and Moodle Strong technical aptitude, troubleshooting, and problem solving skillsFamiliar with current technology standards and ongoing knowledge of technical trends within the industry to make recommendations for change where appropriate Show less

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  C. V. Bethel Senior High School

  Aug 2015 - Mar 2016

  LMS- Implementation Consultant

  LMS Implementation Consultant is responsible for and lead the implementation and configuration of LMS software Solution: Moodle, Canvas, Blackboard, Schoology, WizIQ, EFrontPro etc., for schools and SMB's and enterprise customers.LMS Consultant will implement methodology to deliver projects on time and on budget with maximum customer satisfaction. The consultant will also be responsible for working with external partners to deliver solutions.Duties and ResponsibilitiesConduct Configuration Workshops for one client and multiple participantsManage contract deliverables and timelinesManage a project budget and budget targetsManage and lead system integration of partner module servicesIdentifies best practices for product configurationsAssess client business practices to consult on product configurationsIdentify additional consulting opportunitiesLead data migrations / HRIS integration / Single Sign On with technical assistanceLead courseware integration with technical assistanceLead e-Commerce solutions with technical assistanceContribute to Communities of PracticeDefine and outline product roadmap suggestionsManage projects using traditional Project Management toolsApply knowledge of industry trends in training / performance and talent managementConduct instructor-led configuration workshops with multiple customersConduct virtual configuration workshops with multiple customersConduct instructor-led role based product training with multiple customersConduct virtual instructor-led role based product training with multiple customersConduct on-going virtual sessions on specific product modules with multiple customersConsult on training organization / performance management best practicesConduct an Organizational Readiness AssessmentConsult on project governance principlesConsult on change management principlesWrite consulting scope of workIsolate and troubleshoot client software issuesAssist with smaller and larger projects Show less

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  Precious Treasures International School

  Jan 2016 - Jul 2016

  Senior Information Technology Officer

  Maintains Information Technology strategies by researching and implementing technological strategic solutions, as well as providing training for the staff in technology use/applications.• Provide technical support for the staff, students in order to enhance teaching and learning• Completes projects by coordinating resources and timetables with user departments and datacenter; coordinate the maintenance and upgrade activities• Manage school information systems• Preserves assets by implementing disaster recovery and backup procedures, information security and control structures.• Configure the management and deployment of IOS mobile devices in a BYOD environment.• Design and Implement Campus WLAN.• Design and implement campus multimedia system Show less

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  CB Group Ltd.

  Sept 2016 - Sept 2019

  ICT Systems Management• Plan, organize, control and evaluate ICT and electronic data operations• Design, develop, implement and coordinate systems, policies and procedures• Plan, design and implement Citrix virtualization upgrades• Manage Citrix Xenapp and Desktop virtulization operations• Manage implementation of process control and SCADA systems• Ensure security of data, network access and backup systems• Support the Section Head in preparing and implementing annual work and resource plans; assess their applicability within the overall ICT strategy;• Service Management: take overall responsibility for ensuring the availability, performance and security of network services within agreed service levels; lead the development of procedures and standards for CB Group IT network infrastructure operations. Strategic Management• Identify problematic areas and implement strategic solutions that impact on the efficiency of the organization ICT Staff Management & Budgeting • Ensure the motivation and retention of ICT resources • Continuously communicate job expectations and facilitate the Performance Management process• Team Leadership: provide own team with a clear direction; delegate work and motivate staff. • Conduct screening, interviews and technical testing of new IT recruitsTraining • Train new and current employees on new and existing computer software and ICT systems • Provide expert network security knowledge; participate in proposing and developing security solutions; implement appropriate procedural and technical access control mechanisms; participate in security incident management, security assessments, and vulnerability testing and make recommendations for corrective actions.Project Management • Plan and monitor projects Problem Solving • investigate and resolve problems for services within area of responsibility; delegate to team members as appropriate, manage major network-related incidents and bring them to a satisfactory closure. Show less • Manage and maintain network infrastructure across 13 locations in 5 parishes• Manage Network / Technical Support teams• Supervise major infrastructure projects across local entity• Implementation and administration of various systems alerts to ensure proactive management of mission critical systems• Ensure successful and timely daily backups for relevant services and applications• Ensure successful and timely daily backups for relevant services and applications• Manage datacenter operations• Manage citrix virtualization operations• Manage Network operations at highly available production plants• Monitor network performance (availability, utilization, throughput and latency) and test for weakness• Liaising with Senior Management and other IT Stakeholders, technical resources and external suppliers.• Manage Access Control and Surveillance Systems• Provide Tier 2/3 support, and training for systems as needed• Manage security solutions, including firewall, anti-virus and intrusion detection systems.• Conduct screening, interviews and technical testing of new IT recruits Show less

  • Network Team Lead - Network Infrastructure Manager

    Sept 2017 - Sept 2019

  • Network Coordinator

    Sept 2016 - Sept 2017
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  CompTIA

  Jun 2018 - now

  Subject Matter Expert

  CompTIA subject matter experts are individuals who are deemed qualified to represent specific CompTIA certifications based on relevant and strong expertise, knowledge and experience in particular areas. The purpose of SMEs is to assist in the development phases of CompTIA’s certification exams.

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  TTech Limited

  Jul 2018 - Sept 2019

  Personal Trainer

  Demonstrating exercises and routines to clientsConduct group fitness workout sessionDesign workout programs for corporate wellness Assisting clients in exercises to minimize injury and promote fitnessModify exercises according to clients’ fitness levelsMonitoring client progressProviding information or resources on general fitness and health issuesProviding emergency first aid if necessary

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  DRIFT UAV Services

  Mar 2019 - now

  FAA Commercial Drone Pilot / Transport Canada RPAs
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  C3 Pure Fibre

  Sept 2019 - Feb 2020

  Technical Manager

  • Designing and implementing functional network infrastructure• Resolving issues that tiers of support have escalated• Mentoring team members and addressing user needs• Design and deploy functional networks (LAN, WLAN, WAN)• Configure and install software, servers, routers and other network devices• Monitor network performance and integrity• Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure.C3’s Technical Manager develops and maintain functional and secure networks. Mentor a team of engineers to troubleshoot and optimize networks for our users. requires excellent problem-solving skills and thorough knowledge of network administration and architecture. Show less

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  Cayman Islands Health Services Authority

  Apr 2020 - Sept 2020

  IS Security Analyst
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  IT Outsource Ltd

  Sept 2020 - Sept 2021

  Senior Sale Consultant SME

  The primary responsibilities are the ongoing solicitation of sales of IT Services (e.g. IT Managed Services (MSP), ManagedSecurity Services (MSSP), IT Projects, etc.) and IT Hardware & Software Solutions (e.g. Servers, Storage and Networkingproducts) to existing and prospective SME Clients in the Cayman Islands and the English speaking Caribbean.• Pre-Sales Engineering and solutions design• IT Consulting• IT Project Management• IT Security Services

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  University College of the Cayman Islands

  Sept 2021 - Sept 2022

  Adjunct Lecturer
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  KSL Tech Consulting

  Jan 2022 - now

  Senior Technical Training Instructor

  Delivering Information Technology technical training and preparing learner for industry certification in cybersecurity, Network security, cloud services and computer system services etc.