
Molly Redditt
Guest Services Intern, Glorieta Conference Center

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About me
Director, Executive Services
Education

Clayton State University
-Bachelor of Business Administration - BBA ManagementConcentration in Digital Marketing

Georgia State University
2008 - 2013Courses Completed in: Hospitality Administration
Experience

LifeWay Christian Resources
Aug 2010 - Aug 2011Guest Services Intern, Glorieta Conference Center
Grand Hyatt Atlanta in Buckhead
May 2012 - Jun 2015Night Audit/Front Office Agent; Event Coordinator; Event Concierge• Supported Events, Banquets, and Convention Services Teams in executing all client events.• Reviewed, negotiated, edited, and executed contracts; sold meeting space and food and beverage for small corporate meetings.• Coordinated room blocks and modified reservations.• Handled administrative tasks: ordered supplies, processed payroll, and created signage for events.• Liaised between hotel and on-site client and assisted with all client needs.• Performed all Front Office requirements, including guest check-in/out, ran daily shift reports, performed night audit processes; and Guest Service requirements, including bell services, guest room deliveries, and concierge services.• Served on People Brand/Engagement Team.• Distinguished Service Team, Q4 2012 and Q2 2014; Employee of the Year Nominee 2012 and 2014; First recipient of 5-Star Grand Performer Award. Show less

Hyatt Regency DFW
Jun 2015 - Apr 2016Event Sales Manager• Reviewed, negotiated, edited, and executed contracts; sold meeting space and food and beverage for mid-size corporate events.• Booked and serviced 50-70 corporate meetings or events each month.• Prepared proposals, made phone pitches, and led hotel tours to showcase hotel to potential clients.• Reviewed, negotiated, edited and executed event contracts.• Managed Administrative Assistant. • Served on Customer Service Committee.

InVentiv Medical Communications
Apr 2016 - Apr 2017Associate Meeting Planner• Oversaw all aspects of pharmaceutical meetings and events, both in planning phase and on-site to ensure objectives and expectations were met.• Reviewed, negotiated, and edited contracts, and managed relationships with vendors and venues. • Selected menus and required audio/visual components for events and meetings.• Maintained client budgets.• Partnered cross-functionally with Graphic Designers, Medical Writers, Account Executives, and in-house Audio/Visual Techs.• Built registration website through Cvent and monitored RSVPs, dietary restrictions, and travel requests. • Coordinated travel for all participants, staff, and speakers.• Maintained accuracy of aggregate spend reports to meet Sunshine Act standards.• Managed expense reimbursements and honorariums for all participants and speakers. Show less

Seed Company
May 2017 - now• Provides direction, mentorship, and performance management to ensure the effectiveness and success of the executive coordinator team.• Maintains a comprehensive understanding of the yearly strategy in alignment with the organization’s vision and mission, as set forth by the CEO, in close collaboration with the Executive Chief of Staff.• Champions the Entrepreneurial Operation System (EOS) and aligns efforts of its use.• Collaborates with the Executive Chief of Staff to facilitate Senior Leadership Team (SLT) meetings, including planning agendas, facilitating meetings, and managing the annual calendar.• Oversees Midlevel Leadership Team communication, including coordination of meetings, development of agendas, and management of communication channels.• Collaborates with legal counsel to review venue and contractor contracts as needed, providing guidance to ensure compliance with legal and protocol guidelines.• Oversees the monthly staff call process, including scheduling calls, planning agendas and programming, and ensuring content integrity in collaboration with the Executive Chief of Staff.• Leads the board report creation process, including the timely completion of the report in collaboration with the Executive Leadership Team (ELT), reviewing and editing the report, and sharing it with the board of directors.• Collaborates with the communications team to assist in delivering organizational messaging, with support from the executive coordinator team. Show less • Oversaw management of Seed Company’s corporate communication and marketing spaces by developing vision, goals, strategies, and appropriate resources to accomplish set objectives.• Partnered with senior and domain leaders, including Global Brand & Creative, Human Resources, and Office of the President to recognize internal communications opportunities and solutions.• Partnered with Global Brand & Creative, ensuring corporate communications and marketing initiatives align with organizational global brand and creative standards.• Encouraged a collaborative approach with departmental team members.• Led development and implementation of corporate communications strategies and programs to successfully meet business objectives.• Managed writing, editing, and approval of internal and external statements, organization-wide messages, and media responses.• Oversaw relationships with contractors for corporate marketing and communications needs.• Ensured implementation and integration of systems that enable business process, workflow, automation, and improvement of internal client experience.• Provided direction and mentoring, utilizing performance management to assess the effectiveness of staff. Developed and implemented staffing plans and oversaw group budgets.• Stayed up to date on market trends related directly to corporate marketing and communications.• Coordinated efforts of staff towards successful project completion, reducing time to deliver while ensuring high-quality results.• Provided reporting on project resource commitment for strategic planning of cross-functional needs.• Worked with stakeholders and team members to ensure deliverables were aligned with overall domain and corporate strategies and goals, ensuring the right things were communicated to the right people at the right time. Show less • Executed strategic planning, sourcing, speaker/artist acquisition, logistics, meals procurement, budgeting, communications, and negotiating, reviewing, editing venue and vendor contracts for annual gathering raising multi-millions of dollars a year.• Served as liaison to all stakeholders in event planning processes.• Reported on project statuses to VP of Development, Chief Experience Officer, and Chief Executive Officer.• Hired, managed, and trained events team members; advised and trained colleagues across organization on events industry and contract best practices.• Partnered with Legal Counsel and Chief Financial Officer to review and revise organizational contract review protocols.• Edited and drafted contract clauses to address new circumstances and/or to avoid potential problems.• Diligently reviewed, negotiated, and edited contract documents, with special attention to potential legal and business risk factors for the company; addresses as needed to minimize and mitigate risk. Show less • Managed and negotiated facilities contracts, assessing lease opportunities, solving day to day building issues, coordinating services and maintenance, office supplies & meals procurement, and any other needs to keep the facilities running smoothly.• Increased quality of professional environment and office operational needs through vendor procurement; managed all aspects of service contracts with vendors (reviewing, negotiating, editing, and maintaining signed contracts, ensuring that all legal documents were correctly archived). • Built meaningful organizational culture by planning and executing staff events, including annual week of off-site staff meetings with up to 400 people in attendance. • Assisted Executive Leadership and Board in making decisions pertaining to culture, office space needs, and utilization.• Maintained three operational budgets totaling $1.37MM, saving $150k on an internal project in Q1 FY20.• Submitted and approved check requests and expense reimbursements monthly.• Drove processes to meet corporate goals by participating in AIP teams (through Paterson StratOp).• Oversaw Hospitality, Facility, and Reception teams, holding weekly individual and team meetings, conducting quarterly and yearly reviews, and approving weekly time cards and time-off requests.• Designed and distributed bi-weekly company email communications.• Trained staff during onboarding and as needed during employment.• Maintained office safety and security through use of vendors and by maintaining list of First Aid/CPR-trained staff and holding fire/tornado/active shooter drills.• Discovered alternate opportunities to use negotiation and procurement skills in other areas of the organization.• Performed various administrative, support, auditing, project-related and other work. Show less • Planned and executed all fundraising events for Major Donor segment.• Reviewed, negotiated, and edited contracts, and managed relationships with vendors and venues. • Provided leadership to collaborate between multiple domains and departments; oversaw an Event Specialist.• Collaborated with Project Manager to ensure completion of Creative and Technology deliverables.• Led Project Update Meetings; procured and coordinated travel for Bible translation speakers.• Coordinated with venue staff, both in planning phase and on-site.• Drove fulfillment process of all mailings, including invitations, follow-up, and informational letters.• Utilized Salesforce to verify invitee information. Show less
Director, Executive Services
Aug 2024 - nowDirector, Internal Corporate Communications
Apr 2022 - Aug 2024Event Manager
Feb 2020 - Apr 2022Administration Manager
May 2018 - Feb 2021Event Coordinator
May 2017 - May 2018
Licenses & Certifications
- View certificate

Keyword Research
SemrushFeb 2023 
Virtual Fundraising Event Management
Event Leadership InstituteFeb 2021
Digital Marketing Certification
StukentFeb 2023- View certificate

Social Media Marketing
HubSpot AcademyMar 2023 - View certificate

Customer Service: Serving Internal Customers
LinkedInJan 2019 - View certificate
.webp)
Google Analytics Certification
Google Digital Academy (Skillshop)Jan 2023 
Contract and Negotiation Specialist
Meeting Professionals InternationalAug 2021- View certificate
.webp)
Google Universal Analytics Individual Qualification
Google Digital Academy (Skillshop)Nov 2022 
SEO Fundamentals
SemrushFeb 2023- View certificate

Canva: Web and Digital Design Projects
LinkedInFeb 2023
Volunteer Experience
Digital Marketing Team
Issued by The River Church
Associated with Molly ReddittDigital Marketing Audit Team Member
Issued by Rotary District 6910 on Jan 2023
Associated with Molly Redditt
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