Fernando M.

Experience

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  Manhattan Beer Distributors

  Jun 2010 - Jul 2013

  IT Analyst

  Helpdesk Tier 3 (Hardware and support) • Part of the IT Team responsible for supporting the entire work force of Manhattan Beer Distributors 5 locations. • Provided support to local and remote locations using a variety of methods and tools including VNC, network commands to connect to folders, Active Directory to push out installs, Terminal Services (RDP) and Windows Remote Assistance. • Lead team member for configuring and maintaining our new document management software which moves invoice documents around the facilities, drastically decreasing the using of paper. • Part of the team trusted to maintain the entire organization of computer and other hardware devices such as printers, cell phones, connection protocols and more within in any of 5 facilities (Bronx, Brooklyn, Queens, Long Island, and Suffern). • A key team member for the deployment of our new software product being push out throughout all 5 facilities onto Intermec CN70e devices using a product called SOTI. • Execute flash copies of a proprietary system as a form of maintenance. • Run reports to provide statistical analysis of daily sales volume. • Familiar with some Unix commands, many DOS commands and frequently use FPT, Telnet, IIS and recently started online training for MS SQL2008. • Manage IT Supply inventory and allocation to different facilities. • Perform setups of print servers running on Windows Server 2008 and helped deploy new Windows 2008 based Print Server technology.System’s Analyst • Maintained salesman’s hardware. • Worked within a DOS application called Insight to support sales orders. • Update and support laptop settings and communications. Show less

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  SiriusXM

  Jul 2013 - May 2019

  Senior Data Analyst

  Emphasis on data completeness, validity, consistency, timeliness, accuracy and intra-system and inter-system data flow controls. - Provide recommendations for correction of data. - Formulate remediation steps needed to correct data issues. - Remediate data issues identified. - Perform routine check-ups of pre-existing data fixes and audit reports. - Maintain remediation documentation. - Perl, Java development for in house Data Remediation Tool.

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  New York City Department of Investigation

  May 2019 - Jun 2023

  • System Engineer

    Apr 2022 - Jun 2023

  • Senior Developer

    May 2019 - May 2022
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  Armis

  Jun 2023 - now

  Technical Support Engineer