Fernando M.

Fernando M.

IT Analyst

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  • Timeline

  • About me

    Technical Support Engineer at Armis

  • Education

    • State University of New York College of Agriculture and Technology at Morrisville

      2006 - 2010
      Bachelor of Technology (B.Tech.) Application Software Development
  • Experience

    • Manhattan Beer Distributors

      Jun 2010 - Jul 2013
      IT Analyst

      Helpdesk Tier 3 (Hardware and support) • Part of the IT Team responsible for supporting the entire work force of Manhattan Beer Distributors 5 locations. • Provided support to local and remote locations using a variety of methods and tools including VNC, network commands to connect to folders, Active Directory to push out installs, Terminal Services (RDP) and Windows Remote Assistance. • Lead team member for configuring and maintaining our new document management software which moves invoice documents around the facilities, drastically decreasing the using of paper. • Part of the team trusted to maintain the entire organization of computer and other hardware devices such as printers, cell phones, connection protocols and more within in any of 5 facilities (Bronx, Brooklyn, Queens, Long Island, and Suffern). • A key team member for the deployment of our new software product being push out throughout all 5 facilities onto Intermec CN70e devices using a product called SOTI. • Execute flash copies of a proprietary system as a form of maintenance. • Run reports to provide statistical analysis of daily sales volume. • Familiar with some Unix commands, many DOS commands and frequently use FPT, Telnet, IIS and recently started online training for MS SQL2008. • Manage IT Supply inventory and allocation to different facilities. • Perform setups of print servers running on Windows Server 2008 and helped deploy new Windows 2008 based Print Server technology.System’s Analyst • Maintained salesman’s hardware. • Worked within a DOS application called Insight to support sales orders. • Update and support laptop settings and communications. Show less

    • SiriusXM

      Jul 2013 - May 2019
      Senior Data Analyst

      Emphasis on data completeness, validity, consistency, timeliness, accuracy and intra-system and inter-system data flow controls. - Provide recommendations for correction of data. - Formulate remediation steps needed to correct data issues. - Remediate data issues identified. - Perform routine check-ups of pre-existing data fixes and audit reports. - Maintain remediation documentation. - Perl, Java development for in house Data Remediation Tool.

    • New York City Department of Investigation

      May 2019 - Jun 2023
      • System Engineer

        Apr 2022 - Jun 2023
      • Senior Developer

        May 2019 - May 2022
    • Armis

      Jun 2023 - now
      Technical Support Engineer
  • Licenses & Certifications

    • C100DBA: MongoDB Certified DBA Associate Exam

      MongoDB
      Jan 2022
      View certificate certificate
    • VMware vSphere 6.5 Foundations

      VMware
      View certificate certificate
    • Oracle Cloud Data Management 2022 Foundations Certified Associate

      Oracle
      Mar 2023
    • VMware Certified Professional 6.5 - Data Center Virtualization

      VMware
      Oct 2020
      View certificate certificate
    • AWS Certified Solutions Architect – Associate

      Amazon Web Services (AWS)
      Mar 2023
      View certificate certificate
    • AWS Certified SysOps Administrator – Associate

      Amazon Web Services (AWS)
      Mar 2023
      View certificate certificate
    • AWS Certified Cloud Practitioner

      Amazon Web Services (AWS)
      Nov 2022
      View certificate certificate