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Salla Saajoranta

Salla Saajoranta

Summer Trainee

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location of Salla SaajorantaFinland

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  • Timeline

  • About me

    People lead at Fellowmind Finland

  • Education

    • Haaga-Helia University of Applied Sciences

      2009 - 2012
      Bachelor of Business Administration (BBA) Degree Programme in International Business

      International business environment and strategies, marketing, leadership, business mathematics and research methods, Swedish and Spanish -studiesBetween 1/2011 - 5/2011 I conducted an exchange period at Universidad Argentina de la Empresa (UADE) in Buenos Aires, Argentina learning Latin American business practices and culture.

    • LUT University

      2013 - 2015
      Master of International marketing management International Business Master of Economic sciences

      Activities and Societies: Lappeenranta University of technology's entrepeneurship society, Chinese language program. Lappeenranta university of technology's MIMM-program was elected as the best master's program in Finland in 2013 by the respected Finnish Association of Business School Graduates, SEFE.Through my studies, I have specialized in internationalization of businesses and sustainable business management with special attention to customer value building. I have enhanced my chinese language skills through an language exhange program in Beijing, China.

    • UADE

      2011 - 2011
      International Business

    • 北京化工大学

      2015 - 2015
      Chinese language

  • Experience

    • Luumäki OP bank, OP-Pohjola financial group

      Jun 2010 - Aug 2010
      Summer Trainee

      Customer service, cash maintenance.

    • Luumäki OP bank, OP-Pohjola financial group

      Aug 2011 - Sept 2012
      Service Advisor / Head Cashier

      I was responsible for maintaining successful Customer Relationship Management; • Daily banking services including but not limited to customer service• Opening of accounts and online services• Customer surveys and guidance, cash maintenance, and filing of documents.

    • Päijät-Hämeen sosiaali- ja terveysyhtymä, PHSOTEY

      Oct 2012 - Jun 2013
      Assistant Procurement Officer

      While working for the PHSOTEY I was responsible for:• Purchasing hospital supplies and equipment• Competitive bidding of investments• Maintaining contracts with vendors and keeping track of orders.

    • Valtia

      Jun 2014 - Jul 2015
      Master's Thesis worker

      Conducted a qualitative research project to outline and determine concrete operational and strategic level implications to improve the company's service offering.Thesis: '​'Determination of potential value drivers by identifying customer expectations and perceived value''Grade: Magna Cum Laude (With great distinction)

    • ECraft Oy Ab

      Oct 2015 - Jan 2021

      Working as an implementation consultant for Microsoft's Dynamics system software• Customization of the client's software platform• Tasks have ranged from client facing and project workshops to creating vital internal documentations

      • D365 CE Senior/Lead Consultant

        Sept 2019 - Jan 2021

      • Microsoft Dynamics CRM-Consultant

        Oct 2015 - Sept 2019

    • Fellowmind

      Jan 2021 - now
      People lead

  • Licenses & Certifications

    • Microsoft Certified IT professional – Dynamics CRM

      Nov 2015

    • MB2-718: Microsoft Dynamics 365 for Customer Service

      Microsoft
      Jan 2018

    • MB2-716: Microsoft Dynamics 365 Customization and Configuration

      Microsoft
      Aug 2017

    • MB2-715: Dynamics 365 Customer Engagement Online Deployment

      Microsoft
      Mar 2018