
Rafaelina P.
Call Center Representative

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About me
Associates of Science Degree
Education

Houston Community College
2015 - 2019Associate's degree Science
Experience

Tailored Brands, Inc.
Aug 2020 - Jun 2022Call Center RepresentativeProvide assistance to customers with issues to their rentals, orders, or returns and provide solutions mainly in the first call basis Provide communication with customers and stores via phone or through email to explain any updates Explain in detail to customers vital information of upcoming dates and details on procedures when picking or returning their orders. Provided knowledge of billing.

DISA Global Solutions, Inc.
Jun 2022 - Dec 2024Client Support Representative
Licenses & Certifications

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GoogleMay 2022
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