Benjamin Michael

Experience

• 

  Cleveland Consulting

  Jan 2007 - Feb 2009

  Project Manager

  At Cleveland Consulting I was responsible for visiting our clients and working with them to understand their software needs. I would develop a specification that contained a software solution completely with screen shots and cost estimates. Working with clients we would iterate from that initial specification to ensure that all their needs were covered. I would then work with subcontracted development resources to get their software built. I was responsible to meet with the clients to update them on the progress of their project. Show less

• 

  Fort Wayne Metals

  Feb 2009 - now

  • Supervise 8 leaders and 65+ hourly workers• Developing a culture of accountability• Creation of our departmental “Wildly Important Goal”o Developed communications and lead metrics for this WIGo Reduced our internal department turn time from 2.5 days to 1.5 days consistently• Put in place a new week by week training script to help bring inspectors up to speed faster• Established relationship with production management to ensure honest communication• Pushed team leadership to take on more responsibility with teams• Working with teams to eliminate “What is slowing you down”• Obtained my American Society of Quality (ASQ) Certified Quality Technician (CQT) Show less • Supervise a team of 13 professional IT staff• Created a structure that divided project management and development as two separate positions• Changed the help desk request system to allow the business requester to determine priority of their need• Built relationships with internal department managers to ensure honest feedback on department performance• Key role in implementation of a companywide ERP system• Worked on negotiating our Microsoft Enterprise License agreement• Managed change management throughout the organization• Participated on strategic planning project teams Show less

  • Plant Manager

    Mar 2021 - now

  • Assistant Plant Manager

    Apr 2018 - Mar 2021

  • Inspection Manager

    Sept 2016 - Apr 2018

  • IT Manager

    Mar 2012 - Sept 2016

  • Specification Review Supervisor

    Nov 2011 - Mar 2012

  • Programmer/Analyst

    Feb 2009 - Nov 2011
• 

  Early Childhood Alliance

  Jan 2013 - Dec 2021

  Board Member