
Ravi Kumar

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Skills
Account ManagementAgile MethodologiesAgile Project ManagementAnalytical SkillsAnalyticsAWS LambdaAzure DevOpsBacklog ManagementBusiness Case PreparationBusiness RequirementsClient ServicesCloud ComputingCloud SalesCustomer-Focused SellingCustomer RequirementsCustomer SuccessData-driven Decision MakingDesign ThinkingFeature PrioritizationGenerative AIInfrastructure SolutionsKnowledge SharingLoad BalancingLow-Level DesignMarket ResearchMathematicsNetworkingOrganizational InitiativesPost-production SupportProblem SolvingProduct DesignProduct ManagementProduct Road MappingProduct StrategyProject ManagementPublic CloudRDSSalesSoftware Development Life Cycle (SDLC)Solution SellingSystems DesignTeam ManagementTechnical ProficiencyTechnical RequirementsTechnology SolutionsTroubleshootingUI UXUser ResearchVoice of the CustomerWeb Application FirewallsAbout me
Ravi is an MBA in Marketing and IT from IMT Ghaziabad. He has 4+ years of IT industry experience, blending business acumen with technical expertise and excelling in product management, project management, digital transformation using the cloud-first approach, and driving customer success. He has worked in close coordination with the CXOs, and Senior Management towards developing digital transformation solutions for the clients. Worked in LifeScience, Public Service and Healthcare domain. Transitioned into multiple roles during his career. From a Cloud Engineer to an Associate Technical Project Manager and Associate Product Manager. It has been an exciting journey from making daily deliveries independently to leading a team of 14+ SDEs for different projects. As a Project Manager, he led a 14-member team for two different projects, coordinated cross-functional discussions and managed project lifecycle using Agile practices. He ensured effective stakeholder communication, compliance, and maintained Azure DevOps hygiene throughout the SDLC. As a Product Manager, he conducted user research to shape the Electronic Medical Records (EMR) product vision and roadmap, addressing stakeholder needs. Advocated for user requirements and collaborated with developers and UI/UX designers to create and validate features, enhancing usability, improve patient care and user experience. As an AWS Cloud Architect, he was responsible for architecting, provisioning and troubleshooting end-to-end AWS infrastructure and conducted Proof of Concept (POCs) on AWS cloud for multiple initiatives at TCS Public Services-US ISU. Worked on Paid Family and Medical Leave (PFML), Unemployment Insurance (UI), and Tax Mantra initiatives. He is a self-learner with an intent to thrive his management and technical skills every single day with industry exposure in information technology and services industry. Skilled in Cloud Solutions Architecture, Product Management, Technical Project Management, UI/UX, Python, SQL, Microsoft Office, Client Handling, Teamwork, and a quick learner having good analytical skills.
Education

Rotary Public School, Gurgaon
2013 - 201510+2 Non-medical (PCM)
Institute of Management Technology, Ghaziabad
2022 - 2024Master of Business Administration - MBA Marketing
Maharaja Surajmal Institute Of Technology
2015 - 2019BTech - Bachelor of Technology electronics and communication
Experience

Prakriti MSIT
Jul 2016 - Apr 2019Head Of Operations
Sept 2017 - Apr 2019Volunteer
Jul 2016 - Aug 2017

IEEE MSIT
Oct 2017 - Apr 2018Event CoordinatorOrganised Technical Project Exhibition with 25+ teams participating from NCR region.

Exicom Tele-Systems Limited
Jun 2018 - Aug 2018Former Intern
Tata Consultancy Services
Sept 2019 - Mar 2024System Engineer - TCS Digital• Spearheaded end-to-end implementation of AWS cloud infrastructure for Public Services-US business unit initiatives, demonstrating digital transformation capabilities by migrating on-premise applications using the cloud-first approach• Collaborated with cross-functional teams to gather business requirements, designed & implemented well-architected 3-tier AWS architecture from scratch• Owned troubleshooting, VPC operations, EC2, Route Tables, IAM, S3, RDS, CloudWatch, load balancer, and more by following AWS best practices, ensuring smooth demos following the least-privilege policies to secure TCS IP• Implemented TCS hardening policies across 35+ servers (RHEL 7/8, Windows server), and ensured compliance to secure the cloud infrastructure• Conducted Vulnerability Assessments using the AWS Inspector tool, achieving a CVE-free environment, deployed and managed TrendMicro Cloud One antivirus across all servers• Reduced monthly billing by 32% by creating custom CloudWatch dashboards for monitoring resource utilization & performance metrics, and conducted regular cost optimization activities• Prepared AWS cost estimates, supported pre-sales activities, and ensured compliance with TCS standards• Coordinated with large global teams to provide quality and timely resolution to the client based on the Incidents, Tasks, RITMs, and Change Requests, resulting in a smooth production environment experience• Worked in EUC team and performed deployment of packages and version updates on client physical machines and VDI’s using AirWatch and Software Center console and troubleshooting issues within the defined Service Level Agreement (SLA) Show less

MAQ Software
Apr 2023 - Jun 2023Management Intern
MAQ Software
Apr 2024 - nowAssociate Technical Project Manager
Licenses & Certifications
- View certificate

Successful Negotiation
UdemyJul 2020 - View certificate

The Complete SQL Bootcamp 2020
UdemyJun 2020 - View certificate

Ultimate AWS Certified Cloud Practitioner - 2020
UdemyAug 2020 .webp)
AWS Certified Solutions Architect - Associate
Amazon Web Services (AWS)Sept 2020- View certificate

Ultimate AWS Certified Solutions Architect Associate 2020
UdemyAug 2020 - View certificate

Product Management
UdemyDec 2023 - View certificate

2020 Complete Python Bootcamp
UdemyJul 2020
Volunteer Experience
Volunteer
Issued by Rotaract club of MSIT on Oct 2018
Associated with Ravi Kumar
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