Ravi Kumar

Ravi Kumar

Followers of Ravi Kumar9000 followers
location of Ravi KumarGurgaon, Haryana, India

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  • Timeline

  • Skills

    Account Management
    Agile Methodologies
    Agile Project Management
    Analytical Skills
    Analytics
    AWS Lambda
    Azure DevOps
    Backlog Management
    Business Case Preparation
    Business Requirements
    Client Services
    Cloud Computing
    Cloud Sales
    Customer-Focused Selling
    Customer Requirements
    Customer Success
    Data-driven Decision Making
    Design Thinking
    Feature Prioritization
    Generative AI
    Infrastructure Solutions
    Knowledge Sharing
    Load Balancing
    Low-Level Design
    Market Research
    Mathematics
    Networking
    Organizational Initiatives
    Post-production Support
    Problem Solving
    Product Design
    Product Management
    Product Road Mapping
    Product Strategy
    Project Management
    Public Cloud
    RDS
    Sales
    Software Development Life Cycle (SDLC)
    Solution Selling
    Systems Design
    Team Management
    Technical Proficiency
    Technical Requirements
    Technology Solutions
    Troubleshooting
    UI UX
    User Research
    Voice of the Customer
    Web Application Firewalls
  • About me

    Ravi is an MBA in Marketing and IT from IMT Ghaziabad. He has 4+ years of IT industry experience, blending business acumen with technical expertise and excelling in product management, project management, digital transformation using the cloud-first approach, and driving customer success. He has worked in close coordination with the CXOs, and Senior Management towards developing digital transformation solutions for the clients. Worked in LifeScience, Public Service and Healthcare domain. Transitioned into multiple roles during his career. From a Cloud Engineer to an Associate Technical Project Manager and Associate Product Manager. It has been an exciting journey from making daily deliveries independently to leading a team of 14+ SDEs for different projects. As a Project Manager, he led a 14-member team for two different projects, coordinated cross-functional discussions and managed project lifecycle using Agile practices. He ensured effective stakeholder communication, compliance, and maintained Azure DevOps hygiene throughout the SDLC. As a Product Manager, he conducted user research to shape the Electronic Medical Records (EMR) product vision and roadmap, addressing stakeholder needs. Advocated for user requirements and collaborated with developers and UI/UX designers to create and validate features, enhancing usability, improve patient care and user experience. As an AWS Cloud Architect, he was responsible for architecting, provisioning and troubleshooting end-to-end AWS infrastructure and conducted Proof of Concept (POCs) on AWS cloud for multiple initiatives at TCS Public Services-US ISU. Worked on Paid Family and Medical Leave (PFML), Unemployment Insurance (UI), and Tax Mantra initiatives. He is a self-learner with an intent to thrive his management and technical skills every single day with industry exposure in information technology and services industry. Skilled in Cloud Solutions Architecture, Product Management, Technical Project Management, UI/UX, Python, SQL, Microsoft Office, Client Handling, Teamwork, and a quick learner having good analytical skills.

  • Education

    • Rotary Public School, Gurgaon

      2013 - 2015
      10+2 Non-medical (PCM)
    • Institute of Management Technology, Ghaziabad

      2022 - 2024
      Master of Business Administration - MBA Marketing
    • Maharaja Surajmal Institute Of Technology

      2015 - 2019
      BTech - Bachelor of Technology electronics and communication
  • Experience

    • Prakriti MSIT

      Jul 2016 - Apr 2019
      • Head Of Operations

        Sept 2017 - Apr 2019
      • Volunteer

        Jul 2016 - Aug 2017
    • IEEE MSIT

      Oct 2017 - Apr 2018
      Event Coordinator

      Organised Technical Project Exhibition with 25+ teams participating from NCR region.

    • Exicom Tele-Systems Limited

      Jun 2018 - Aug 2018
      Former Intern
    • Tata Consultancy Services

      Sept 2019 - Mar 2024
      System Engineer - TCS Digital

      • Spearheaded end-to-end implementation of AWS cloud infrastructure for Public Services-US business unit initiatives, demonstrating digital transformation capabilities by migrating on-premise applications using the cloud-first approach• Collaborated with cross-functional teams to gather business requirements, designed & implemented well-architected 3-tier AWS architecture from scratch• Owned troubleshooting, VPC operations, EC2, Route Tables, IAM, S3, RDS, CloudWatch, load balancer, and more by following AWS best practices, ensuring smooth demos following the least-privilege policies to secure TCS IP• Implemented TCS hardening policies across 35+ servers (RHEL 7/8, Windows server), and ensured compliance to secure the cloud infrastructure• Conducted Vulnerability Assessments using the AWS Inspector tool, achieving a CVE-free environment, deployed and managed TrendMicro Cloud One antivirus across all servers• Reduced monthly billing by 32% by creating custom CloudWatch dashboards for monitoring resource utilization & performance metrics, and conducted regular cost optimization activities• Prepared AWS cost estimates, supported pre-sales activities, and ensured compliance with TCS standards• Coordinated with large global teams to provide quality and timely resolution to the client based on the Incidents, Tasks, RITMs, and Change Requests, resulting in a smooth production environment experience• Worked in EUC team and performed deployment of packages and version updates on client physical machines and VDI’s using AirWatch and Software Center console and troubleshooting issues within the defined Service Level Agreement (SLA) Show less

    • MAQ Software

      Apr 2023 - Jun 2023
      Management Intern
    • MAQ Software

      Apr 2024 - now
      Associate Technical Project Manager
  • Licenses & Certifications

  • Volunteer Experience

    • Volunteer

      Issued by Rotaract club of MSIT on Oct 2018
      Rotaract club of MSITAssociated with Ravi Kumar