Soha Fayek

Experience

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  AXA

  Jul 2007 - Dec 2014

   Penetrating new markets other than banks through School and Nurseries Looking for our target customers from wider angel Search for International schools and International nurseries data Coordinating meetings with the key persons Sponsoring events like (Fun days, Graduation parties, Orientation events) Build a long term relationship with schools and nurseries to let it an ongoing relation  Prepare all the marketing and advertising material needed for each event(online marketing ,banners, giveaways, , locations) Prepare attractive offers and contracts for the other party such as(rent fees, commission schemes ,etc.…) Follow ups with the event owner after the event to receive the feedback To be located in the show rooms that is done at the beginning of the year and mid-year. Educate the staff be giving them presentation about our project Show less  Receiving daily Leads from the customer life cycle unit (CLCU) Creating online serials for the leads and sending welcome SMS to the customer  Conducting effective and efficient phone calls to CIB customers by educating them through CIL telemarketing script Setting appointments to CIB customer in the branches they choose. Communicating with the Financial advisor in the chosen branch by sending booking mail Ensuring that the customer went the branch and met CIL representative, knew about our products Professional follow up on potential customers in an efficient manner Achieving assigned target  After sales service call (welcome call) to ensure that the customer received his Policy document and that he understands all the contract points Organizing Cross selling campaigns and new referral campaigns from existing customers Show less  Responsible for achievement of assigned sales target as per business plan Exerts required activity to maintain daily new appointments with potential customers  Submitting weekly activity reports with accuracy and on time  Professional follow up on potential customers in an efficient manner Working with CIB staff for achieving branch target Educating CIB staff (CSOs & Tellers) on CIL products Coordinating with CIB branch heads and chain of command plans to achieve branch targets for CIL products Coaching newly hired CIL staff on the sales process Setting motivational tools for CIB staff (Contests - Trophies) to increase sales productivity Organize customer visits for sales presentations to organization employees Deputing chain of command in case of absence or meetings Conducting telephone campaigns to promote CIL products Show less

  • Product Head

    Jul 2014 - Dec 2014

  • Senior Financial Product specialist

    May 2013 - Jun 2014

  • Financial Product specialist

    Jul 2007 - May 2013
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  MetLife

  Jan 2015 - Jul 2017

  Key Account Manager,Bacassurance
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  Freelance Trainer/ Self-Employed

  Aug 2017 - Jan 2019

  CertifiedTrainer

  Training Courses: Soft skills, Professional Sales Skills, Insurance,Bancassuranc.Life Coaching

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  Misr Digital Innovation

  Mar 2020 - now

  Senior Product Owner/Product Manager

  Agile product owner at the 1st digital bank in Egypt