Talk to sales Try for Free
Lorraine Fox

Lorraine Fox

Followers of Lorraine Fox163 followers
location of Lorraine FoxGreater Reading Area

Connect with Lorraine Fox to Send Message

Connect

Connect with Lorraine Fox to Send Message

Connect

  • Timeline

  • About me

    Wokingham Borough Council Administration Officer

  • Education

    • John leggott

      1981 - 1983

  • Experience

    • Barco

      Jan 1996 - Jun 1999

      • Service Administrator

        Sept 1998 - Jun 1999

      • Customer Support Assistant

        Jan 1996 - Sept 1998

    • Management Graphics

      May 2000 - Dec 2002
      Senior Sales Administrator

    • Christie Digital Systems

      Dec 2002 - Sept 2005
      Customer Services Administrator

    • Acal BFi

      Sept 2005 - Feb 2017

      • Customer Services Manager - Embedded Systems Division

        Apr 2009 - Feb 2017

      • Customer Service Administrator

        Sept 2005 - Mar 2009

    • A&O IT Group

      Jun 2017 - Feb 2018
      Field Service Administrator

      Project Administration to enable the setting up of an Automated Billing Programme for Enineers HoursWorking with Employment Agencies and Managers to arrange the recruitment of EngineersEnsuring timesheets were completed in a timely and accurate manner and Purchase Orders sent onto the Agencies we dealt with to cover hours workedRaising Purchase Orders for facilities

    • RSA Security - DELL

      Feb 2018 - Feb 2019
      Business Support Analyst

      Logging customer support requests via email and telephone into saleforce.com Validating customers using rigorous security processes Communicating with customers directly via support cases and email, whilst following set security procedures Researching orders in SAP to qualify customers for support Solving customer support cases for portal queries Troubleshooting customer portal login issues Working as a part of a supportive global team

    • 3M

      Jun 2019 - May 2020
      Customer Issue Resolution Administrator

      Driving the resolution of disputes and complaints including credit and collection tasksArranging the return of products liaising with Customers and the WarehouseComplaint and Case Management through SAP and Sales Force

    • Solera, Inc.

      Jun 2021 - Dec 2021
      Information Technology Administrator

      IT Administrator logging onto users PCs remotely to locate faults and resolve as required. Account Administration for both Insurance Companies and Bodyshop Workshops

    • Keysight Technologies

      Jan 2022 - Jul 2023
      Customer Service Co-ordinator

      Working in Keysights Customer Administration Team. Arranging repair quotes and collections for Customers and assisting with Customers queries.

    • Wokingham Borough Council

      Aug 2023 - now
      Administrative Officer

      Admin Officer working with Highways and Transport Department

  • Licenses & Certifications