Kazim Hussain

Experience

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  Circuit City

  Jul 2007 - Mar 2009

  Technology Specialist

  • Assisted average 50 to 60 customers daily on their technology purchases. • Assisted in closing reports for the store, including cash transaction and credit card transactions. • Operated cash register with record sales of laptops, desktops, digital camera, camcorders, and gaming consoles on average of $12,000-$15,000 a day.

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  Worldwide Flight Services (WFS)

  Mar 2009 - Oct 2010

  Airport Check In Agent/Baggage Lead Agent

  • Responsible for ensuring all U.S. Customs documents and procedures are followed for Qatar Airways. • Handling coordination between WFS and customer Qatar Airways for timely completion of projects related to flight operation.• Responsible for managing, creating, and following up on baggage claims for airline.• Responsible for training newly hired employees for different projects related to airline operation

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  Qatar Airways

  Oct 2010 - Apr 2020

  Airport Service Supervisor

  • Responsible for managing daily projects related to multiple flight operations, which includes external and internal coordination with city, government, and local vendors. • Managing coordination for all Qatar Airways baggage resolution around the network in Houston. • Holding meetings between vendor and airline/airport management to ensure timely completion of different projects related to flight operation tasks. • Managing finance for operational claims within the allocated budget assigned for the station, which includes monthly and daily operations budgeting. • Handling customer complaints and routing them between related departments for timely resolution.• In charge of preparing and presenting presentations to management regarding pending projects to ensure smooth and efficient implementation of the project. • In charge of quality control management for Qatar Airways in Houston. • In charge of all IT related project setups, which includes but not limited to trainings outside and inside the network. Show less

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  Houston Airport System

  Apr 2020 - now

  • Airlines Affairs Manager

    Oct 2022 - now

  • Skytrax Program Manager

    Mar 2022 - Oct 2022

  • Airline Affairs Assistant Manager

    Apr 2020 - Mar 2022