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Gaurav Sharma

Gaurav Sharma

Sr. Technical Sales Executive

Followers of Gaurav Sharma15 followers
location of Gaurav SharmaDelhi, India

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  • Timeline

  • About me

    E-commerce/Quality Executive at Simpli Home Furniture

  • Education

    • GURU HARIKISHAN PUBLIC SCHOOL

      -
      High School Diploma Business/Commerce, General

    • Sikkim Manipal University - Distance Education

      2011 - 2013
      BCA COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES

  • Experience

    • PAG Services Pvt. Ltd

      Aug 2015 - Jul 2016
      Sr. Technical Sales Executive

      Ensuring the availability of stock for sales and demonstrations.Coordinate with internal and external departments for smooth business operations.Resolving Customer Queries and cross selling of QuickBooks products.Utilizing professional techniques to retain & delight customers and maintaining CSAT.

    • Simpli Home Furniture

      Jan 2020 - now
      E-commerce Executive, Quality Specialist, Customer Service Operations

      Managing E-commerce operations on Zendesk, Outlook and Shopify with Sage 300. Develop team communications and information for part service and cost saving ideas.Handling USA, Canada markets for supply and resolutions.

  • Licenses & Certifications

    • Digital marketing

      Digiperform

    • Redhat

      New Horizons