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Niranjan Patil

Niranjan Patil

Summer Intern

Followers of Niranjan Patil151 followers
location of Niranjan PatilMumbai, Maharashtra, India

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  • Timeline

  • Skills

    Social media marketing
    Technical support
    Microsoft powerpoint
    Data analysis
    Marketing strategy
    Customer interaction
    Business
    Microsoft office
    Consumer focus
    Branding
    Customer relationship management (crm)
    New product rollout
    Project management
    Microsoft word
    Customer satisfaction
    Problem solving
    Telephone manner
    Consumer behavior
    Finance
    Software as a service (saas)
    Attention to Detail
    Communication
    Confidentiality
    Customer Service
    Digital Marketing
    English
    Identifying New Opportunities
    Microsoft Excel
    Research
    Sales
    Sales Development
    Social Selling

  • About me

    As a Marketing and Operations Manager at Hotchaa!, I’ve had the unique opportunity to contribute to a dynamic, fast-paced startup environment where creativity, innovation, and adaptability are key. Since joining, I have successfully helped scale the brand's presence, driving a 16x increase in revenue and growing engagement across various social media platforms through strategic campaigns and collaborations. I have been fortunate to manage various aspects of business operations including order management, content creation, social media strategy, customer relations, and brand partnerships. I've played a hands-on role in growing our brand's following and engagement through influencer outreach, social media campaigns, and email marketing, ensuring a positive ROI with each campaign. My time at Hotchaa! has honed my skills in performance marketing, digital content creation, and day-to-day operations management, giving me a strong foundation to continue growing in the business and marketing industry. From collaborating on creative campaigns to managing B2B partnerships, I am constantly seeking ways to innovate and improve brand visibility while enhancing customer experience. As I continue to build my career, I’m excited to explore new challenges in business and marketing, and further refine my skills in brand growth, customer acquisition, and digital strategy.

  • Education

    • Tensilica

      2019 - 2022
      Bachelor of Business (Hons)

      International Business

  • Experience

    • Team One Technologies Pvt. Ltd

      Apr 2020 - Aug 2020
      Summer Intern

      • Assembled 50+ PCs from components to meet client specifications within the span of 10 days, ensuring organizational efficiency & productivity.• Collaborated with 25+ engineering professionals to test compatibility and troubleshoot hardware vulnerabilities for 75+ computers, resulting in 99% uptime and improved customer satisfaction.• Led quality assurance tests on 30+ customized PCs to ensure high efficacy levels, and increased assembly rate by 20%.

    • Romantic Castles of Ireland

      Jul 2021 - Nov 2022
      Customer Attendant

      • Exceeded customer expectations by attending to guests' needs in a swift, friendly, and courteous while ensuring reception efficiency.• Maintained the highest level of customer service standards, with the rate of satisfaction rated 5/5 by over 300+ guests.• Independently handled 100+ urgent requests daily, with an average response time of fewer than 10 minutes.

    • Overhaul

      Jan 2022 - Jul 2022
      Market Research Analyst (College Project)

      • Analyzed Portuguese supply chain markets & developed strategies for potential market entry, leading to the selection of 3 viable business options.• Gathered regional data from numerous sources to identify trends and inform the decision-making process, resulting in an 8% reduction in potential risk.• Compiled extensive reports detailing competition analysis and key performance indicators, enabling a detailed evaluation of the market potential by 35%.

    • Hotchaa!

      Jul 2023 - now
      Marketing and Operations Executive

      As a Marketing and Operations Executive at Hotchaa!, I played a key role in developing and implementing marketing strategies, managing operations, and driving company growth. My contributions include:Marketing:Developed and executed marketing campaigns across multiple channels, including social media, email, and content marketing.Managed marketing budgets and tracked campaign performance to ensure ROI.Increased website traffic by 20% and social media engagement by 30%.Created and maintained brand guidelines to ensure consistent messaging across all channels.Operations:Managed the day-to-day operations of the marketing department, including project planning, task management, and resource allocation.Developed and implemented operational processes and procedures to improve efficiency and productivity.Managed vendor relationships and ensured timely delivery of projects.Reduced operational costs by 10% through process improvements.SkillsMarketing:Social media marketingEmail marketingContent marketingMarketing analyticsBrandingOperations:Project managementTask managementProcess improvementVendor managementBudgetingContributions to Company GrowthIncreased website traffic by 20%Increased social media engagement by 30%Reduced operational costs by 10%Increased brand awareness and recognitionAdditional AchievementsDeveloped and launched a new marketing website that resulted in a 15% increase in leads.Created a social media campaign that generated over 500,000 impressions.Successfully implemented a new CRM system that improved customer service by 20%. Show less

  • Licenses & Certifications