Erick Torres

Experience

• 

  Conwed Corp

  Jan 2008 - Aug 2008

  Buyer, Logistics, Customs

  Procurement of new products, logistics of the products to be sent to the customers and the customs processes to import-export products through the MX-US border.

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  Merck

  Aug 2008 - Aug 2009

  Help Desk Specialist

  Provided assitance to Merck´s employees all over the Americas in IT/Purchasing tools. Helping via phone or internet, in three different languages (English, Spanish and Portuguese)

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  Hewlett-Packard

  Nov 2009 - Aug 2014

  Global Procurement

  Contracts and pricing negotiation, ability on building relationships with internal customers and suppliers in the software area.In 2013 I transitioned to a Product Manager role. I was the lead for the best optimization in 3 different travel applications at HP. Basically I was the focal point between the HP travel team and the IT resources who helped with all IT related operations to improve the travel applications. I also organized all the projects to be done, in a best time and possible way. Show less

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  HP

  Jun 2015 - Jan 2016

  NPI Lifecycle Manager

  NPI regional project manager in Customer Support NPI activities in the AMS mainly in Consumer Printing products. Ensure the NPI for these products is on time and all supporting teams trained and have all set up and ready to start support.

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  Hp

  Mar 2016 - now

  AMS Category Manager in Customer Support Lead end to end projects, mainly PC support improvement across the AMS region interacting with different organizations (supply chain, call center, repair, quality) and WW teams Project managing different printing related activitiesNPI for commercial printing products, AMS wiseRegional product manager for commercial printing products, helping with different support activities in AMS to make sure all customer support is up and running

  • Program Manager

    Feb 2020 - now

  • NPI Project Manager

    Mar 2016 - Jan 2020