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Sarker Anis Murtaza

Sarker Anis Murtaza

Service Engineer

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  • Timeline

  • About me

    Zonal Technical Support Manager, GE Healthcare Bangladesh Limited.

  • Education

    • Monipur High School, Mirpur, Dhaka

      -
      Secondary School Certificate (SSC) Science

    • Khulna University of Engineering and Technology

      1998 - 2003
      B. Sc. in Engineering Electrical and Electronics

    • Notre Dame College

      1995 - 1997
      Higher Secondary Certificate (HSC) Science, Biology

  • Experience

    • Abbott

      Aug 2004 - Jun 2005
      Service Engineer

      UniMed Ltd, distributors of Abbott Laboratories, USA.Troubleshooting & Maintenance of Blood Cell Counter, Hormone Analyzer machines & Syringe/ Infusion Pumps.

    • GE Healthcare

      Jun 2005 - now

      Training & development, handling Escalations, Advanced Technical support, interface between Field Team & Make Center, handling both direct & indirect Channel Partners for providing solutions, New Products Introduction(NPI) and focus on Material Consumption, Driving Team Competency across Bangladesh. Advanced Troubleshooting, Installation of Ultrasound & BMD machine. Technical solutions to direct & indirect Channel Partner. NPI & Upgrades implementation.Competency development. Installation, Maintenance, Troubleshooting of Ultrasound & DEXA BMD machines. Implementation of FMI/upgrades. Spare parts & Contract sales to customer. Installation, Maintenance, Troubleshooting of Ultrasound & DEXA BMD machines. Implementation of FMI/upgrades. 2D, Color Doppler & 3D/4D Application Training to customers.

      • Zonal Technical Support Manager

        Apr 2014 - now

      • Zonal Service Specialist- Ultrasound

        Dec 2011 - Mar 2014

      • Senior Service Engineer

        Apr 2010 - Nov 2011

      • Field Engineer

        Jun 2005 - Mar 2010

  • Licenses & Certifications

    • Cardiology Ultrasound Professional Engineer- ASPIRE Certification, 2009.

      GE Healthcare Certified Technical Course on Cardiology Ultrasound.

    • Healthcare IT Professional Engineer - ASPIRE Certification, 2009.

      GE Healthcare Certified Technical Course on Essentials of Healthcare IT.

    • Lunar Professional Engineer, DEXA BMD Machine- ASPIRE Certification, 2007.

      GE Healthcare Certified Technical Course on Lunar BMD machine.

    • Performance Technology Ultrasound Professional Engineer- ASPIRE Certification, 2009.

      GE Healthcare Certified Technical Course on Performance Technology Ultrasound.

    • UL Level 3 Vivid S70/S60 & Vivid E95/90 Technical Service Training, 2017

      GE Healthcare Certified Technical Course.

    • Ultrasound Service - Logiq 3 & Vivid 3, 2006.

      GE Healthcare Certified Technical Course.

    • Ultrasound Service - Value Products, 2006.

      GE Healthcare Certified Technical Course

    • US CONNECTIVITY & TROUBLESHOOTING TECHNICAL SERVICE CLASS, 2012.

      GE Healthcare Institute, Waukesha, Wisconsin, USA.

    • US VIVID E9 - INTERNAL SERVICE SUPPORT, 2012.

      GE Healthcare Institute, Waukesha, Wisconsin, USA.

    • VIVID S5/S6 Technical Training, 2008.

      GE Healthcare Certified Technical Course.

  • Honors & Awards

    • Awarded to Sarker Anis Murtaza
      10 YEARS LONG SERVICE AWARD GE Healthcare, 2015.
    • Awarded to Sarker Anis Murtaza
      2H SERVICES AWARD on Customer Determine Our Success. GE Healthcare, 2015.