Igor Bryzgin, MBA

Experience

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  JSC Uralsvyazinform (today JSC Rostelecom)

  Jan 1998 - Jan 2010

  Business processes of delivering and support telecommunication services:- Development and optimization- Management Service & delivery process management and developmentAchievements:• ITSM system and processes implemented• Customer’s satisfaction increased• Staff workloads decreased Cisco, MS and Linux based solution maintenance and troubleshooting initial experience and certifications gathered

  • Deputy Technical Director

    Jan 2007 - Jan 2010

  • Head of Service Department

    Jan 2004 - Jan 2007

  • IT and telecom support engineer

    Jan 1998 - Jan 2004
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  КРОК

  Dec 2010 - now

  Senior project manager, team-lead and technical manager

  The Kingdom of Bahrain, 2020 – PresentImplementation and support of 7 interconnected subsystems: MS infrastructure, Enterprise database system, Virtualization and private cloud, VDI, Mobile device management, ITSM, Automated IT infrastructure monitoring. Service and international team managementRussia, 2021 – 2023Software development and system integration projects in bank industry (members of top 5 banks in Russia)Russia, 2017 – 2021IT and ESM/Business processes development and automation. ITIL processes: Incident, Knowledge, Change, Configuration, Problem management. Business processes: Accounting and control of labor costs, IT staff planning, JSC TransneftRussia, 2015 – 2020 Created from the scratch, developed and made profitable an customers’ (Nestle, DHL, Intesa Bank, large transportation and other companies) complex IT-service division.Russia, 2010 – 2020ITIL/ITSM, Business process development, automation, and implementation. Mostransauto, Central suburban passenger companies (the largest transportation companies), Telecommunication and other large companies, Russia Show less

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  NGN International

  Mar 2021 - now

  I lead a complex implementation and integration IT project that includes all IT-related layers from base infrastructure, servers, storage, and network to information and medical systems.

  • Chief Operating Officer

    Nov 2023 - now

  • Senior Complex Project Manager, Head of PMO

    Mar 2021 - Nov 2023