Experience

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  Texas christian university

  Jun 2002 - Aug 2004

  Volleyball coach

  Recognized for both academic and athletic excellence, I was awarded a prestigious scholarship, becoming the first international volleyball player at TCU to receive this honor.During my time at TCU, I also achieved significant personal accolades, including being named All-Conference USA Player of the Year, three consecutive years, and receiving multiple MVP awards.In addition to my playing career, I coached younger players every summer, helping them develop their skills and contributing to their growth both on and off the court. Show less

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  Millenium language school

  Jun 2005 - Feb 2006

  English teacher/translator

  I provided comprehensive English language instruction across all levels, preparing students for examinations while also advising private companies on effective business communication in English.In addition to teaching, I delivered specialized language training tailored to corporate staff, ensuring employees were equipped with the necessary skills for professional environments. I also translated essential business documents, ensuring clarity and accuracy in cross-cultural communication. Show less

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  Sellbytel

  Feb 2006 - Oct 2007

  Quality-training coordinator

  As a key contributor to a 3-region European contact center project, I ensured the successful delivery of initiatives on scope and within tight deadlines, driving operational excellence across all regions.I spearheaded the development and launch of comprehensive communication and technical training programs, equipping over 100 staff members with the skills needed to excel in their roles.In addition, I designed and implemented a new quality assurance program, elevating service standards while also managing the company’s CRM to optimize customer interactions and data management.Leading the recruitment, training, and onboarding of new employees, I fostered a culture of high performance and engagement, ensuring the team was fully equipped and motivated to meet organizational goals. Show less

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  Telia

  Nov 2007 - Oct 2010

  Business change manager

  I effectively coordinated business and technical change requests, ensuring each was carefully prioritized and aligned with the strategic roadmaps, while maintaining high standards of quality assurance throughout the process.By addressing and resolving discrepancies between project requirements and execution plans, I consistently drove projects to successful outcomes, ensuring alignment with both business goals and technical specifications.Through regular collaboration with product managers and delivering detailed progress reports to senior leadership, I maintained clear communication channels, enabling informed decision-making and smooth project execution. Show less

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  Cdrator a/s (an enghouse networks company)

  Nov 2010 - May 2016

  Implementation project manager / pm – business support team

  Quickly promoted based on proven performance, I established a dedicated PMO office to elevate project management and quality assurance processes across the organization.I led the planning and execution of large-scale initiatives, ensuring each project was closely aligned with business objectives and delivered from inception to completion with precision.By monitoring project performance and providing detailed progress reports to senior stakeholders, I maintained a clear line of communication and accountability.Managing multiple workstreams simultaneously, I achieved industry-leading time-to-launch rates while overseeing the implementation of a unique telecom billing platform for global clients, consistently delivering within scope and budget.I built and nurtured strong relationships with key clients, including Lama Mobile, Rabo Bank, First National Bank of SA, Zenji, Oyster, and E-rate.Additionally, I played a pivotal role in developing new Mobile Virtual Network Operator (MVNO) solutions for global markets, all while mentoring and guiding project teams to uphold best practices and ensure consistent success. Show less

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  Atea danmark

  Jun 2016 - Nov 2020

  Senior it project manager / business process manager / scrum master

  In my role, I provided strategic guidance to senior management on digital business services, playing a key role in shaping high-level decision-making. I built a strong reputation as a collaborative leader, Scrum Master, and team player, with a focus on driving efficiency and process optimization through initiatives in review, analysis, forecasting, and change management.I developed and implemented internal controls that introduced innovative enhancements to workflows and processes, while successfully managing change projects with strict adherence to scope, timelines, and deliverables. Acting as the bridge between business divisions and technical teams, I gathered requirements and delivered solutions that met organizational needs.By designing and optimizing workflows in Jira, I improved resource allocation, process efficiency, and transparency across teams. I also delivered technical training throughout the organization and maintained critical systems, including ERP Navision and Microsoft CRM.Additionally, I spearheaded a robotics project in collaboration with Atea Group countries, driving innovation within the company, and facilitated sprint planning and Scrum meetings to ensure team. Show less

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  Bec financial technologies

  Dec 2020 - now

  Leading the charge at BEC Financial Technologies, my focus as Area Director lies in fortifying our enterprise data management capabilities and nurturing a team culture rooted in psychological safety. The organization benefits from my dedication to cultivating strong relationships and fostering an environment where problem-solving and collaboration take center stage. We champion a strategic approach to data architecture, ensuring our solutions align seamlessly with overarching business goals. My leadership is characterized by a commitment to empowering our professionals to take ownership and excel, driving innovation and operational excellence in the fast-paced financial tech landscape. Show less As the manager of all customer-facing domain architects at BEC Financial Technologies, my primary focus was on enhancing the customer experience through strategic architectural guidance and creating a strong, collaborative team environment. I was committed to fostering a culture of open communication and psychological safety, ensuring that our architects were empowered to solve complex challenges while building trusted relationships with clients. Architecture was, and still is, a centralized function, serving as the guardian of the temple – guiding the development of resilient and safe solutions across all business domains. My role centered on driving innovation, collaboration, and continuous improvement to ensure our solutions aligned with the evolving needs of our customers. Show less As a Department Manager in Shared Platforms & Development at BEC, I oversaw the development and management of product and program roadmaps, ensuring alignment with business goals. I led cross-functional teams from concept to launch, managing all phases of program delivery to meet timelines, scope, and quality standards.I drove product strategy through market analysis, competitive research, and stakeholder alignment, while collaborating with senior leadership to define strategic priorities. I continuously refined product development processes to enhance efficiency and ensured resource allocation and budgeting were optimized for product initiatives.I focused on successful product launches through effective planning and stakeholder engagement. Additionally, I mentored and developed my team, ensuring best practices were followed, and used data-driven insights to monitor performance and guide future improvements. Show less

  • Area Director Enterprise Data Management

    Oct 2023 - now

  • Head of Solution Architecture

    May 2021 - Sept 2023

  • Department Manager, Program and Product at Shared Platforms & Development

    Dec 2020 - Apr 2021