Experience

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  Planet edu

  Feb 2019 - Jan 2021

  Operations executive

  - Pre-exam coordination with vendors and exam-day temporary staff for conducting IELTS (IDP) exams.- Provide support and respond to inquiries related to examinations.- Audit the examination centers to look after the standard procedures.- Assist in the preparation and publication of the examination schedules.- Investigations in process of examination.- Responsible for all activities during IELTS (IDP) examinations.- Performed Budget Management tasks related to Exams Pre and Post both. Show less

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  British council

  Feb 2021 - Sept 2021

  Test centre executive

  . Exam Logistics, test day planning, pre-test activities, examiner allocation.. Assist in delivering operational excellence in the delivery of IELTS Examinations.. Adhere to India Exams, global and board specific procedures, policies and ensure that procedural timelines are met.. Manage and ensure all storage of exams material and information is secure, compliant and meets all procedures and policies.. Support Exams operations, logistics and exam delivery by supporting pre and post exams delivery.. Co-ordinate first level Communications with customers and vendors.. Adhere to operations service level agreements & agreed turnaround times as per customer service standards. Show less

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  Idp education ltd

  Sept 2021 - Sept 2023

  Executive- pre & post (ielts)

  • Responsible for handling all IELTS Enquiries.• Responsible for all administrative work related to IELTS.• Ensuring Resolution of Queries within the stipulated time.• High level of compliance to the agreed process guidelines. • Maintaining administration and operations records and updating when necessary.• Customer service as per the IELTS global Standards.

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  Techniax

  Sept 2023 - now

  Quality assurance executive

  Dedicated Quality Assurance Executive with a specialization in Dynamics 365 (D365) Finance & Operations. I am passionate about ensuring the highest standards of quality, reliability, and usability in software products. With a strong background in testing methodologies and hands-on experience with D365 applications, I am committed to delivering exceptional user experiences and driving continuous improvement in software quality.• Conducted functional, regression, and integration testing to validate system functionality and performance.• Supported release management activities including deployment planning, environment setup, and post-release validation.• Stayed current with emerging trends, technologies, and best practices in quality assurance and Dynamics 365 development. Show less